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High School Customer Service

Location:
Philippines
Salary:
15000-18000
Posted:
September 16, 2015

Contact this candidate

Resume:

Human Resources Officer

February **, ****

Dear Sir/Madame,

Greetings!

I wish to apply for the Content Writer Position offered by your revered institution. I have read the qualifications of the position in your website and I firmly believe that I have the potential to fulfill all of those requirements.

I come from the humble town of Dumaguete, known as the city of gentle people. I am a graduate of the degree Bachelor of Mass Communication from Silliman University. I am currently working as a Marketing and Media Relations Officer in my own training center, the Fitz Gibbon Academy of Skills and Trade Inc. while pursuing some units in my Juris Doctor Degree in Silliman University Law School. However, I seek a career opportunity such as this position you offer. I have undergone courses in development communication and have written and edited various research papers. Moreover, I am most certainly willing to be trained in order to fully fulfill the job description.

Perhaps my best asset would be my youth, zeal and passion. I am 24 years old, and I am more than excited to expand my horizons, enrich my knowledge and professional working experience. I am a people person as well, and in everything I was taught to pursue excellence.

I am hoping for your consideration, and I look forward to your response.

Sincerely,

Iresse Patricia O. Bulos IRESSE PATRICIA OPINION BULOS

4850 Villa Verde Subdivision,

Buňao, Dumaguete City 6200

Philippines

+63-977-***-**** (mobile)

+63-998-***-**** (mobile)

+63-35-522-**** (residence)

**************@*****.***

HIGHLIGHTS of QUALIFICATIONS:

Excellent written and verbal communication skills

Excellent interpersonal skills

Ability to work under pressure

Strong leadership abilities

Excellent ability to communicate with a diverse group of individuals

Exceptional organization skills

EDUCATION and TRAINING

Doctor of Jurisprudence

Silliman University

Dumaguete City

June 2015

Bachelor in Mass Communication

Silliman University, Dumaguete City, Philippines

March 2012

Silliman University High School, Dumaguete City, Philippines

March 2008

2nd Honorable Mention

Silliman University Elementary School, Dumaguete City, Philippines

March 2004

Silliman University Early Childhood School, Dumaguete City, Philippines

March 1998

Philippine Civil Service Career Professional ( Ave: 84.4%)

Various training seminars on journalism and public speaking

WORK-RELATED EXPERIENCE

I.Recruitment Specialist

Qualfon Philippines

Tasks:

1. LANGUAGE ENHANCEMENT TRAINER: Conduct English Proficiency Training for near-hire applicants including the creation of a weekly training module to fit applicant profiles and current English proficiency. Conduct speech development training and facilitate coaching for client specific exams.

2. INITIAL INTERVIEWER: Conduct initial interviews and screen applicants for both customer service positions and occasionally for supervisorial and administrative postions.

3. TEST ADMINISTRATOR: Facilitate all company exams, maintain a daily company Applicants Profile, and update the talent bank.

4.SOURCING,BRANDING AND MARKETING: Conceptualize and organize company recruitment and sourcing events including Job Fairs.

5. SOCIAL MEDIA MANAGER: Manage and serve as administrator for all company websites including face book, twitter and wordpress.

6. BACKGROUND INVESTIGATION: Conduct background investigations on applicants before endorsing their names to the Placement Officer for hiring.

II. English Instructor( Part-Time)

Foundation University

Classes Handled:

1.College Level English and Thesis Writing

2.News Writing for Campus Journalism

III. Telemarketer

Real Media Pinoy

Tasks:

1.Cold Calling prospective investors.

2.Fronting and delivering a sales pitch.

IV. Receptionist and Executive Secretary

Silliman University Church

Tasks:

1.Front Desk Officer, receiving guests and visitors for the church office.

2.Administrative Assistant, preparation of the weekly church Order of Worship, Parish News and official church correspondence. Manage the petty cash account of the church office.

3.Executive Secretary, manages the schedules and appointments of the church pastors.

V. Writer

Thumbtack Philippines

Tasks:

1.SEO and Content Creation

VI. Marketing and Media Relations Officer

Fitz Gibbon Academy of Skills and Trade Inc.

Tasks:

1.Resident Trainer for Finishing Course for Call Center Services

2.Implements Marketing and Students Strategies

3.Establish connections and MOAs with other training institutions.

Internship and Part Time Jobs

Broadcaster, Sky Cable, Dumaguete City, Summer 2011

Student Media Correspondent, Buglasan 2011, Provincial Tourism Office, Province of Negros Oriental, October 2011

Co-host, Miss Dumaguete and Miss Teen Dumaguete 2011 Fashiorama and Advocacy Night

Co-host, Miss Dumaguete 2012-2013

Co-host, Miss Valencia 2011

Host, Mr. and Miss Tourism Ambassadors of Negros Oriental 2011

Resident Host, Best Wishes Shows and Events, Barbie’s Touch Weddings and Debuts (2009-2013)

RELEVANT SKILLS and ABILITIES

Interpersonal

1.Lecturer, Editorial Writing in English, The Finest of the High School Campus Journalists, 2012

2.Lecturer, Public Speaking, Miss Mass Communication 2012

3.Teacher, Daily Vacation Church School, Silliman University Church, Summer 2008-2010

4.Silliman University Goodwill Ambassador 2010

5.Delegate, United Nations Millennium Development Goals Summit, Silliman University, 2008

6.Silliman University Goodwill Ambassador 2010

7.Miss Mass Communication 2010, Silliman University

8.Usherette, Luce Auditorium Corps of Ushers and Usherettes (LACUU)

9.Member, Renaissance Youth Leaders Forum (RYLF), SY 2008-2012)

10.Member, MEV Dance Studio, 1996-2008

Communication

1.Feature writer, The Portal 2012 Silliman University yearbook

2.Co-author and co-presentor, Concept paper on Innovative Education Policy Program, Inter-collegiate policy-making contest, “Teaching Exposure Sessions for High School Students”, Dumaguete City, September 2011 (grand champion)

3.Best Speaker, Inter-collegiate Media Ethics debate, Dumaguete City, 2010

4.Best Speaker, Miss Mass Communication 2010, Silliman University

5.Best Speaker, Silliman University Goodwill Ambassador 2010

6.Co-author, Concept paper of Youth Advocates for the United Nations (YAUN)-Silliman University Chapter to the Asia-Pacific Model for the United Nations (APMUN) presented at the APMUN Conference in Incheon, South Korea, 2008

7.Recipient, Talent Award for Debate, Silliman University High School, 2008

8.Editor-in-Chief, The Junior Sillimanian, Silliman University High School, 2007-2008

9.Team A, Silliman University High School Debate Society, 2007-2008

10.Finalist, Sandurot Festival Inter-School Parliamentary Debate Competition, 2008

11.Silver Medalist, Inter-High School Science Fair Essay Writing Contest, Dumaguete City, 2008

12.Top 5 Best Speaker, Dumaguete Inter-School Debate Championship Academic Marathon, 2007

13.2nd Runner-up, Inter-High School Extemporaneous Speaking Contest, Dumaguete City, 2007

14.1st Placer, Grand High School Debate, Academic Marathon, 2007

15.2nd Place, English Feature Writing, Regional Schools Press Conference, Province of Bohol, 2006

16.Top 5 Best Feature Writer, Division Schools Press Conference, Dumaguete City, 2006

17.Editor-in-Chief, Stones and Pebbles, Silliman University Elementary School, 2004

18.1st Place, English Editorial Writing, Division Schools Press Conference, Dumaguete City 2004

19.Department Editor, The Portal 2004, Silliman University yearbook

20.Journalist of the Year, Silliman University Elementary School, 2004

Organization and Leadership

1.Planned and organized the following campus social events:

a.Search for Silliman Idol 2011 and 2010

b.Miss MassCom-Silliman Junior Business Executives (SJBE) Extemporaneous Speaking Conference 2011

c.Search for Silliman University Miss Mass Communication 2012 and 2011

d.Rock and Rights Advocacy Concert 2012 and 2011

e.Freshman Festival 2010

f.Miss Palakasan 2008

g.Silliman University High School Day and Teacher’s Day, SY 2007-2008

2.President, Kapunungan sa mga Mass Communicators (KMC), Silliman University, SY 2011-2012

3.Member, Student’s Union for Reforms, Silliman University, SY 2006-2012

4.College Representative, Silliman University Student Government (SUSG) Assembly, SY 2010-2011

5.Secretariat, Kasalang Filipino Bridal Fair, Dumaguete City 2011

6.Chair, SUSG Religious Life Committee, SY 2010-2011

7.Office Manager, The Weekly Sillimanian, 2011

8.Chair, Reception Committee, 2010 University Games Philippines

9.Governor, Silliman University High School Student Government, SY 2007-2008

10.Recipient, Silliman University High School Leadership Award, 2008

11.Finalist, Search for the Ayala Young Leaders of 2008

12.Intelligence Officer, Citizen’s Army Training, Silliman University High School, SY 2007-2008

PERSONAL INFORMATION

Sex: Female

Status: Single

Nationality: Filipino

Date of Birth: April 6, 1991

REFERENCES

1.Dr. Maria Cecilia M. Genove

Dean, College of Mass Communication

Silliman University, Dumaguete City

+639*********

2.Ms. Glynda T. Descuatan

Area Manager for AIRTIME/Production-VISAYAS

Sky Cable, Dumaguete City

*********@*****.***

+639*********

3.Mr. Doroteo Teves III

Recruitment Officer

Qualfon Philippines Inc.

+639*********

4.Rev. Bernadette A. Morales

Silliman University Church

+639*********



Contact this candidate