Customer Service Sales

bethesaida belaineh

Core Qualifications

Quick learner

Proficiency in product and time management Client- focused

Computer proficient

Microsoft Office

File/records maintenance

Financial records and processing

Training and development

very sociable and peoples person

positive attitude

Professional Summary

shift leader at freshii with management experience and exceptional people skills. Versed in communication and very organized and detail oriented . Desires a challenging role as a secretary and higher level of customer service . Experience

shift leader

Current to September 2015

freshii - Dallas, texas

Served as the company's only bilingual Amharic/English customer service representative.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Compiled weekly monetary reports and records for store managers.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Accurately logged all daily shipping and receiving orders. cash wrap,customer service

November 2012 to December 2014

victoria's secret - Dallas, texas

Provided onsite training.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Accurately logged all daily shipping and receiving orders. Education

High School Diploma : 2008

richardson high - Dallas, texas, united states

Richland college - Dallas, texas, untied states

Continuing education in nursing

Getting college credit to transfer to a university 14321 haymeadow cr, dallas texas 75254

Cell: 817-***-**** - *******************@*****.***

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