Office Systems Tech, Customer Service, Microsoft Office

GORDON R. ATKINSON

***** * ** **** **** Scottsdale, AZ 85258

602-***-**** ******************@*****.***

SUMMARY

Ability to multi-task, take direction and work efficiently in a fast-paced environment.

Identify and resolve customer problems / concerns to ensure customer satisfaction.

Documented success using MS Word, Excel, PowerPoint and QuickBooks.

Communication and verbal skills while working well within a team setting.

EDUCATION AND CERTIFICATION

Associate Degree in Office System Technology

SOWELA Technical Community College 2012 – Jennings, LA,

Student Body President

Skillz USA member

Alcohol and Food Handlers card expires 2016

EXPERIENCE

IHOST/Canning Hunger/Taste of Chase – Chase Fields Phoenix, AZ – June 2015 – August 2015

Lead Cook

Prepared kitchen and line for opening schedule. Cooked, grilled, full preparation and assembly of products sold, worked in a fast pace high-end food stand, cleaned and stocked the kitchen at closing on a daily basis.

Inspected and cleaned food preparation areas, such as equipment and work surfaces, to ensure safe and sanitary food-handling practices.

Trained underlings in recipes, food preparations and presentations, sanitation and cleaning procedures, and how to manage area of work.

Papa John’s Salad and Produce – Tolleson, Arizona – April – June 2015

Assembly Line Food Packaging

Work with team members in an assembly line environment packaging and labeling produce to be shipped.

Zagis U.S.A – Lacassine, Louisiana – 2013 thru 2014

Customer Service Representative

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts.

Completed contract forms, prepare change of address records, or issue service discontinuance orders, and updates using computers.

Creole Kitchen – Gueydan, Louisiana – 2013 thru 2013

Cook

Fried foods, worked on grill, cleaned and stocked the kitchen at closing on a daily basis.

Inspected and cleaned food preparation areas, such as equipment and work surfaces, to ensure safe and sanitary food-handling practices.

GRA Trucking – Gueydan, Louisiana – 2012

Office Clerk

Maintained filing, inventory, mailing, work schedule, using computer and phones.

Communicated with employees and other clientele to answer questions, take orders, and address complaints.

Opened, sorted, and routed incoming mail, answered correspondence and prepared outgoing mail.

Southern Cat – Pensacola, Florida – 2011

Marsh Recovery

Cleaned up marsh around Grand Isle after the BP oil spill.

Removed old oil saturated oil booms that protected the marsh.

Superior Energy Services – Broussard, Louisiana – 2008 thru 2010

Barge Administrator

In charge of flight manifest, daily vessel reports, room assignments, payroll, manifest and records management.

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