Customer Service Assistant
Resume:
Good Day,
Attached is my resume for your review. As you will read, I completed the Durham Tech Community College NA1 course. Shortly thereafter I passed the licensure course for the North Carolina Nursing Registry. My shot records are current for TB, MMR, Hepatitis B, Tetanus and Varicella. I have been certified as a Med Tech and Phlebotomist.
All of my paid and volunteer positions have been in the customer service field, through this I have discovered that my passion lies within helping people. Most of my CNA experience has been obtained by working with geriatric patients and patients with varying stages of mental illnesses. I have also obtained my Phlebotomy in December of 2014.
Again, thank you for reviewing my resume I look forward to having a conversation. I am an outgoing, pleasant, hard-worker.
Sincerely,
Quincy Venita McDavid
EXPERIENCE
Acorn Home Health
July 2015 to Current
CNA/Phlebotomist
Certified Nursing Assistant/House Manager
Distribute meds
Meal preparation
Light housekeeping
Record vital statistics
Live in position
Measurements Inc.
January 2015 to Current
Tutoring 3rd, 4th, and 5th
One-on-One time with students
Educational instruction with small groups
Monitoring class of 22 in absent of teacher
Assistant to Teacher
Filing and Planner prep
Krispy Kreme Doughnuts
December 2014 to March 2015
Team Member
Prepare food following OSHA guidelines
Serve requested foods
Maintain cleanliness guideline for set-up and clean-up
Receive payment
Balance till
Project usage and request supplies
McDonald’s Corporation
September 2012 to May 2014
Sales Associate
Prepare food following OSHA guidelines
Serve requested foods
Maintain cleanliness guideline for set-up and clean-up
Receive payment
Balance till
Project usage and request supplies
Home Choice Companions
December 2011 to Current
CNA
Light housekeeping
Monitor and honor requests of residents
Companion to resident
Prepare meal
Clear Wireless - Northgate Mall
December 2010 to April 2011
Sales Associate
Present wireless package to customers
Close Sales
Prepare purchase paperwork
Quality Checks
Carillon Assisted Living Facility
October 2010 to December 2010
Medical Technician/PCA
Distribute medications to residents
Verify prescriptions to charts
Count and verify medications
Light housekeeping
Monitor and honor requests of residents
Companion to resident
Record vital statistics
North Carolina Central University
August 2010 to September 2010
Temporary Dining Service Associate
Prepare food following OSHA guidelines
Serve requested foods
Maintain cleanliness guideline for set-up and clean-up
Receive payment
Balance till
Project usage and request supplies
Angelica’s House
November 2009 to May 2010
Certified Nursing Assistant/House Manager
Distribute meds
Meal preparation
Light housekeeping
Record vital statistics
Live in position
Maxim Health Care
February 2009 to June 2009
Certified Nursing Assistant
Light housekeeping
Record Vital statistics
Companion
Carolina House (Volunteer – Clinical)
October 2008 to January 2009
Certified Nursing Assistant
Light housekeeping
Record Vital statistics
Companion
Integral Resources
June 2008 to October 2008
Marketing Representative
Contacted customers to solicit donations
5 time “Top Marketer”
Presented information
Customer Service
Kroger Food Stores, Durham, NC
February 2008 to June 2008
Stocked shelves; Inventory projection
Cross trained as cashier and bakery attendant
Created presentations and reports
Answered phones and customer inquiries
EDUCATION
Durham Technical Community College, Durham, NC - current
Durham Technical Institute, Durham, NC - Certificate – CNA1
TRAINING
NC Nursing License Certificate - Nursing Aid 1
Certificate - Customer Service Certificate – CPR
Certificate - Office Machines Certification – Medical Tech
Certificate - Microsoft Office Certificate- Phlebotomy
VOLUNTEER
St. James Baptist Church, Durham, NC
Administrative Assistant/Receptionist
Vacation Bible School Teacher
Choir
Nursing Assessment Ministry
St. Stephen’s Baptist Church, Temple Hills, MD
Preschool Sunday School Teacher
Administrative Assistant/Receptionist
Choir Director
Hospitality Ministry
References
LaVerne Merrill
Alfreda Dempsey
Carolyn Harris
Rev. Clarence Burke, Pastor
Contact this candidate