Customer Service Sales

Antoine L. Howell

Dallas, TX *****

Cell 313-***-****) Home 313-***-****) Email: *********@*****.***

EDUCATION

Graduate of Pontiac, MI Northern High School 1999

Columbus, OH State College (Columbus, OH) 2000-2003

Undergraduate School of Liberal Arts

Major: Communications

Michigan Barber College (Detroit, MI) 2004-2005

Wayne State University (Detroit, MI) 2006-2010

Undergraduate School of Business

Major: Business Administration College

EMPLOYMENT HISTORY

TRUGREEN- of Lewisville, TX 2015- present

CC Sales Associate- Responsible for selling TruGreen programs and services to current and prospective customers through means of phone calls, conducting follow up of leads through means of phone calls to identify customers needs, conduction retention and service calls and estimating date of service to customer base

Encore Payment System- of Addison, TX 2011- 2014

Telemarketer-Set up appointments, Lead Generator, marker researcher, made outbound phone calls to clients and customers. B2B Telemarketing Sales

Coca-Cola Enterprise- of Auburn Hills, MI 2007 -2010

Merchandiser- Build and maintained product displays in and product levels in beverage sections throughout accounts: including shelf allocation and cold equipment. Cleaned and organized back-room and manage trade breakage. Met customer service expectations through daily communication, problem resolution, and appropriate follow up. Developed professional, team relationship with co-workers and customers.

St. Clair Plastics of Chesterfield, MI 2005 - 2006

Assembler- Operated machines and assembled parts. Evaluated quality of parts and processed daily material logs. Audited incoming materials. Updated and maintained system 21 databases. Prepared shipments and packaged material to order specifications

Platinum Communications of Columbus, OH 2002 - 2003

Executive Account Representative- Sold wireless services to business and customers: Nextel, Verizon, T-mobile, and AT&T

Trilegiant Corporation of Columbus, OH 2000- 2002

Sales Representative- Provided customer service to potential clients. Enrolled new member and retained current subscriptions. Met monthly sales goals by profiling and cross-selling products. Coached representatives to improve their performance. Composed monthly Business news letters.

McDonalds of Detroit, MI 1998-1999

Team Member- Greeted Customers and took Food Orders. Cooked and prepared meals. Cleaned and sanitized the kitchen and dinning areas.

COMPUTER SKILLS -Skilled in Microsoft Word, Excel, Access, and Power-point, 35-40WPM

References Available Upon Request

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