Office
Resume:
Tania Sarmiento
Saint Petersburg, FL 33702
acrpdj@r.postjobfree.com
Key Skills
Communication - Recognized by employers, co-workers, company contacts for the ability to communicate effectively with people on all levels.
Experience
March 2015-Present Low Slope Solutions St. Petersburg, FL
Executive Assistant to CEO
Invoicing
Expenses
Check technicians in and out of stores
Set up on call schedule for technicians
Contact stores on emergency work orders
Keep track of ETA’s in system
Answer phones
Order and pick up office supplies
November 2014- March, 2015 Transamerica Life Insurance Clearwater, FL
Beneficiary Specialist
Change request forms for change of beneficiary, address or name
Research information before making any changes to account
Verify signature of policy holder.
March, 2013-August, 2014 Low Slope Solutions St. Petersburg, FL
Executive assistant to Operations Director
Dispatch technicians to store
Input all work orders received from clients
Check technicians in and out of stores
Set up on call schedule for technicians
Keep track of weekly hours for technicians
Run weekly reports
Keep track of ETA’s in system
Contact stores on emergency work orders
Answer phones
Order and pick up office supplies
September 2007-February 2008 Foreclosuresdaily.com Largo, FL
Customer Service Specialist
Instruct customers via live webinar’s how to use company website to locate information they are looking for
Handle any customer service issues from customers
Answer phones and sales
February 2008-June 2012 Australian Gold, LLC Largo, FL
Administration Assistant/Sales Support Specialist/Office Manager
Set up all new items into each retailers website and update all paperwork
Order all office supplies
Sign off on all invoices and submit to Accounting
Support for 5 people
Answer phone calls
Answer all emails from future retailers
Make airline, hotel, care rental reservations for all shows
Contact customer if any issues on items ordered
Make PowerPoint presentations for meetings
June 2006-March 2007 CFIC Mtg St. Petersburg, FL
Compliance Department
Corporate restructuring layoff
Review starter and closed files to make sure they are in compliance with each state
Customer service to all branches and loan officers
Responsible for answering phone calls, emails and filing
Clear up any stipulations that were submitted back to use by the loan officer
June 2004-June 2006 CFIC Mtg St. Petersburg, FL
Accounting Administrative Assistant
Open all overnight mail for accounting department and distribute to correct person
Make folders and copies for payroll department
Contac loan officers if missing documents needed to pay the loan officer. Voucher order for payroll in our website
Accounts payable and receivables
January 2004-June 2006 CFIC Mtg St. Petersburg, FL
Loan Setup/Review
Input mortgage loan applications into data base
Enter loans into website
Order office supplies
Distribute faxes t appropriate employee
Maintain office equipment
Obtain information from loan officers regarding status of loans
Copy closed packages and put them in stacking order to send to the lender
February 2000- January 2003 Prosing Karaoke Largo, FL
Internet Sales Relations
Maintain website appearance
Handle customer service problems via internet and phone
Input online orders into system data base
Expanded sales from $3,000 a month to $140,000 a month in 3 year time frame
Put together weekly specials for email blast
Handled over 50 affiliate websites and customer service
Made monthly reports of progress on stips, sales and blasts.
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