Customer Service Real Estate

Yao Xiao

202-***-**** • **** S Joyce Street, Apt 215, Arlington, Virginia 22202 • ******@***.***

EDUCATION

Master of Science, Real Estate and Infrastructure August 2015 Johns Hopkins University Carey Business School Washington, D.C. Bachelor of Science in Economics, Financial Engineering June 2014 Wuhan University Hubei, China

PROFESSIONAL EXPERIENCE

Smith-Charles Associates, Inc. July 2015 - Present Investment Analyst Washington, D.C.

Conducted international investment analysis in multi-functional development in Morocco; performed pro forma for multi-million real estate and logistics development; advised to partners’ investment strategy and risk management to secure the guaranteed return for investors.

Researching renovation and redevelopment in Washington D.C. area and preparing investment document for target projects.

Protyx, LLC. October 2014 – May 2015

Multifamily Acquisitions Specialist Intern Washington, D.C.

Conducted financial analysis for individual class B properties valued at $ 5-10 Million in class B communities and economic analyzing property submarkets mainly in South Carolina, Tennessee, Texas, and Oklahoma.

Performed pro forma, cash flow analysis, gross potential rent, and profitability projections to develop offer price to each property.

Developed recommendations on investment; prepared Letter of Intent to brokers. Chengtian Real Estate Development Co. Ltd. October 2013- May 2014 Real Estate Development Intern Hubei, China

Participated in the specific pricing process of the new building.

Initiated detailed field investigation and analysis on aspects including future economic development, investment condition, supply and demand, real estate development situation, and competitor’s price.

Analyzed various factors using the comparable building quantitative pricing method and divided into differential levels to get a primary price; determined the price with consumer demand and price perception. Citi Bank July 2013 - August 2013

Finance Intern Beijing, China

Learned about the operation system of national financial market as well as the foreign bank profitable method.

Led a team to design the financial product concept; Won the final 1st prize in the final assessment among all interns.

Communicated efficiently with customers, develop relationships, provide excellent customer service and gain trust to sell products.

ADDITIONAL EXPERIENCE

International Real Estate Challenge (IREC), Johns Hopkins University January 2015

Specified client’s needs in demand and local supply and found an ideal location for the relocation of European headquarters for the client.

Provided an international macro analysis comparison around Europe and submarket analysis for individual property in London.

Proposed detailed space budget, indicative timescale, cost analysis, and innovative solutions on the new location. SKILLS

Language: Mandarin and English

Computer Program: Microsoft Office, ARGUS, Crystal Ball, Eviews, and SPSS

Financial modelling, data analysis, market research and pro forma

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