Customer Service Machine Operator
Resume:
Chenethia F. Jefferson
Madison, AL 35758
256-***-**** Home
256-***-**** Cell
******************@*****.***
SUMMARY
• Proven history of successful production quality control.
• Expert at streamlining operations, increasing efficiency, and improving overall product quality. HIGHLIGHTS OF QUALIFICATIONS
• Proven team building skills.
• Excellent interpersonal communication skills.
• Strong analytical ability.
• Comfortable working in a wide variety of environments. WORK EXPERIENCE
Production Molding January 2015 – April 2015
Mitchell Plastic (Onion Staffing)
• Manufacturing automotive interior plastic components and assemblies.
• Performing injection molding set-up functions for starting up new jobs, produced meet quality standards as outlined in the operation instruction.
• Clips, labels, screws nuts, rivets, spacers production equipment allows you produce any quantity you need quickly and efficiently.
• Responsible for assembling the products in the most safe, productive and efficient manner, during my workstation.
• Produced 500 or more parts daily, putting clips, labels on each molding interior plastic as needed. Night Manager August 2014 – Present
City of Madison
• Responsible for opening and closing procedures at the Dublin Park Facility.
• Position performs all responsibilities of overseeing basic operation of Dublin Park.
• Answer incoming calls and give information as needed.
• Greet and assist patrons with information needed, including taking pictures for photo I.D. and laminating membership cards.
• Enter all money into NWS software on computer.
• Perform closing procedures to include turning off all equipment and all lights, securing monies, building, etc.
Cell Phone Quality Assurance Technician/Tester March 2014 PALCO/Alliance Temporary Agency
• Perform basic function test on cellular phone, package cell phones for shipment, receive incoming deliveries and enter inventory, and testing data into database.
• Provide good customer service.
• Basic computer knowledge.
Alliance (Part-time job) July 2012 – November 2012 Breakfast Host/Hampton Inn Suites
• Greet guests.
• Set up breakfast at scheduled time.
• Ensure breakfast items are stocked and available to guests during breakfast hours.
• Maintain cleanliness of breakfast area and kitchen during and after breakfast hours.
• Inventory breakfast items.
Office Manager 2011-2012
A&D Wholesale
• Getting the customers cars financed with different finance companies.
• Perform credit interview, prepare credit application.
• Communicate all problem deals to management immediately.
• Address missing stipulation communicated from lender.
• Immediately serve my customers.
• Customer service, customer satisfaction
• Show and demo vehicles when necessary
• Sold cars.
Electronic Assembler 2010-2010
BenchMark 2007-2008
• CNC Machine Operator load materials into machines for production, adjust machine speed during production and inspect objects produced.
• Inspect the work in process being produced on the CNC equipment. Troubleshoot when possible.
• Performs packaging line and manufacturing inspections, and sampling and testing of incoming components and raw materials.
• Ability to use customer drawings or blue prints.
• Measurement gauges and some computer skills.
• Worked closely with the production and shipping department.
• Inspecting the project before shipping.
Quality Control 2009 - 2009
Yulista, Huntsville, AL
• Performs product inspection and audits of quality control programs.
• Government inspection and inventory the product before shipping.
• Counted and record finished and rejected packaged items, and removed defective product, and packaging materials.
• Knowledge of IPC-610-PCB / workmanship standard S.
• Secured finished package, maintain production, and work records, measure, weight, product.
• Daily inspection log, serial number and the program work order. Quality Control 2005 - 2007
Integrated Airlines, Huntsville, AL
• Inspections of orders with an emphasis of part/lot numbers, quantities, date, special labeling, and packaging.
• Coordinate the daily movement of inventory through UPS, FedEx and Airborne.
• Manual tracking systems shipping documentation and reporting procedures.
• Ensure quality assurance control standards in broad areas of production inspection.
• Cross-trained in warehousing, shipping, receiving and inventory control procedures.
• Inspected the work before shipping.
• Bar code the incoming/outgoing shipping for efficient storage and internal tracking. Production Operator/Configuration Clerk 1990-2001
Unisys, Huntsville, AL
• Overall duties included soldering, wiring and cables.
• Printed blueprints for daily operation.
• Log in, new revision numbers all the daily work on computer. Assembler 1985 - 1990
Triana Industries, Triana, AL
• Assembly line.
• Soldering PC boards.
• Kitting and assembly different operations.
• Rework/repair assemblies when required.
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