Manager Corporate HR
Resume:
Kristin L. Dale
Chicago, IL 60614
************@*****.***
PROFESSIONAL EXPERIENCE
Northwestern Memorial HealthCare, Chicago, IL
Manager Corporate HR
September 2012-present
Additional responsibilities above and beyond those listed in the Manager MyHR and Manager HR Services positions:
Oversight Includes: Health & Welfare benefits, retirement benefits, day-to-day benefits administration, call center, and data transaction team
Provide leadership and oversight for the human resource call center/data transaction and benefits teams (14 individuals and growing)
Responsible for running benefit programs including medical, dental, prescription, vision, flexible spending accounts, life and AD&D insurance, voluntary benefits, 2 defined benefit plans, 1 defined contribution plan, and 1 non-qualified retirement plan
Vendor management of 15 vendors
Responsible for oversight of operational and benefits budgets (approximately $125M)
Assisted in multiple integrations that resulted in an addition of 10,000+ employees with ongoing integrations occurring
Manager MyHR
July 2011-September 2012
Additional responsibilities above and beyond those listed in the previous Manager HR Services position:
Oversight Includes: Call center, data transaction team, and day-to-day benefits administration
Provided leadership and oversight for the human resource call center/data transaction and benefits teams (12 individuals)
Successfully developed and implemented the PeopleSoft HR Helpdesk customer service tool for Human Resources
Seamlessly in-sourced benefits administration for 8,000+ members
Manager HR Services
January 2010-July 2011
Oversight Includes: Call center and data transaction team
Provided leadership and oversight for the human resource call center/data transaction (5 individuals)
Developed and implemented innovative solutions to address the human resource service needs of a 24x7x365, multi-location and diverse workforce
Assured the department’s adherence to all financial policies, including the development of budgets and regular, systematic analysis of how funds are used, for both operational activity and capital projects
Maintained current knowledge of all applicable employment policies, procedures and regulations that impact the service center operations
Responsibility over employment data and records, customer services center, content manager for all HR content on the intranet
Conducted a process improvement project aimed at simplifying the leave of absence and short-term disability programs
Compensation Project Coordinator
October 2008-January 2010
Conducted PTO program analysis annually and recommended enhancements
Advised Directors, Managers and employees on compensation practices
Managed the process by which job descriptions were created, revised, reviewed and approved
Participated in and conducted salary surveys
Conducted market reviews and analysis
Facilitated market adjustment payouts as a result of market reviews
Facilitated Special Payment cash-outs
Facilitated the management of Employee Annual Bonuses
Worked with the staffing department on salary offers
Compensation Analyst
June 2007-October 2008
Advised Directors, Managers and employees on compensation practices
Managed the process by which job descriptions were created, revised, reviewed and approved
Participated in and conducted salary surveys
Conducted market reviews and analysis
Facilitated Special Payment cash-outs
Facilitated the management of Employee Annual Bonuses
HRIS Representative
October 2006-June 2007
Responsible for PeopleSoft data throughput, analysis, troubleshooting and auditing
Provided customer service to employees
Responsible for tuition reimbursement program
Trained managers and coworkers on technical updates and improvements
Advanced Resources-placement at Northwestern Memorial Hospital, Chicago, IL
HRIS Representative (Temporary)
September 2006-October 2006
CERTIFICATIONS
Professional in Human Resources (PHR)
Since 2009
DMAIC Improvement Leader Training
Trained in the green belt process improvement philosophy
EDUCATION
Xavier University
Cincinnati, OH
Masters of Industrial/Organizational Psychology, graduated cum laude
Purdue University
West Lafayette, IN
School of Liberal Arts
Psychology Major, graduated cum laude
Oxford University
Oxford, United Kingdom
Study abroad through Purdue University
ACADEMIC HONORS AND ACTIVITIES AND MEMBERSHIPS
Member of Society of Human Resources Management (SHRM)
American Psychological Association of Graduate Students, I/O liaison, 2 years, Xavier University
Achieved Dean’s List eight semesters, Purdue University
Achieved Semester Honors three semesters, Purdue University
Dean’s Ambassador for the School of Liberal Arts, 3 years, Purdue University
Member of Psi Chi, National Honor Society of Psychology, 2 years, Purdue University
Contact this candidate