Customer Service Manager

Cody Burke

**** ***** ***** **; San Antonio, TX *8250; Cell Phone210-***-****; *************@*******.***

Summary

Currently seeking a career opportunity that would allow me to grow with a company and work towards advancement by using my experience and potential to maximize my employer’s success. I have a solid track record and know I would be an asset for the team.

Skills

•Time Management

•Effective Presentation Skills

•Strong Analytical Skills

•Successful managing multiple prioritizes and deadlines

•Training

Work Experience

Customer Service, Conduit Global, San Antonio, Texas July 2015 – Current

•Assist Verizon customers with their account information and devices

•Negotiate bill credits and maintained customer satisfaction

•Recommend new plans that are more beneficial

Area Manager, DishOne, San Antonio, Texas Feb 2014-June 2015

•Promoted Dish Network to customer’s at home.

•Responsible for training, mentoring, and boosting office growth

•Developed new sales techniques and training

CEO, Wolfpack Marketing Vision Inc,, San Antonio, Texas Jul 2013-Feb 2014

•Owned a marketing office in Oklahoma City with Smart Circle

•Responsible for recruiting, hiring, payroll, and expenses

•Marketing both Directv and Cox Communication inside Sam's Club

Account Manager, Smart Circle, San Antonio, Texas Dec 2011-July 2013

•In store retail marketing for Directv inside top retailers

•Responsible for building and training team

•Obtained over 800 new accounts for Directv

Education

B.A., Technical Management October 2009

Devry University, San Antonio, TX GPA.3.26

A.A.S., Business Office Administration March 2007

Hallmark College, San Antonio, TX GPA.3.96

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