IT Manager

CHRISTOPHER J. KABAT

**** ***** **. ****** *****: 480-***-****

Mesa, AZ 85212 Email: ******@*************.***

Senior IT Professional

Equipped with progressive IT experience in corporate, manufacturing, retail, and banking environments with demonstrated proficiency in a wide range of technical functions. Logical thinker and strong communicator with established ability to transform and improve operations, provide strategic vision, lead and develop teams, while successfully improving critical support functions and organizational effectiveness. Noted expertise as both a big-picture strategist and innovative problem solver; consistent recognition and promotion to leadership positions with increasing responsibility and impact.

Areas of Expertise

Network Administration

Hardware & Software Mgmt

Helpdesk Management

Global Management

Architecture

Operating Systems

Project Management

Training & Development

Disaster Recovery

Process Improvement

IT Audit Response

Technical Support

Key Skills Assessment

Innovative Solutions Development – Develop and implement strategic and tactical objectives to aggressively develop innovative solutions and secure major account contracts.

Team Building – Committed to quarterbacking internal teams through the exchange of knowledge, experience, and goal sharing to optimize strategies and drive innovation.

Professional Experience

HONEYWELL INTERNATIONAL INC., Tempe, AZ 2007 – Present

Architect Lead Enterprise

Key member of IT management with responsibility for developing and overseeing Identity Access Management (IAM) programs for LDAP, AD, ITIM (IBM Tivoli Identity Manager), Password Vault, Patch Management, CA Access Control, Log Management, and RBAC for Emerging Markets personnel.

Champion an initiative to develop company’s first cloud-based offering utilizing two-factor authentication for Outlook Web Access.

Identify and rectify areas of weakness, strengthen key operational areas, manage compliance, and update technology while driving integration among multiple partners and functions, creating new channels for growth.

Strong employee management and development role, with responsibility for mentoring four (4) new staff members in the Czech Republic; directly responsible for leading 20 support team members and managing Active Directory and LDAP infrastructure.

Motivational and highly effective manager, clearly define team targets and objectives to facilitate new LDAP change control processes and successfully maintain 100% uptime.

Orchestrate overall planning, budgeting, vendor selection, and quality assurance efforts, resulting in $500K+ savings during LDAP support contract renewal.

Effective leader in complex and demanding environments, with the ability to balance competing priorities and deliver results.

IBM AT HONEYWELL, Tempe, AZ 2004 – 2006

Systems Architect (2006)

Utilized strong analytical and quantitative skills to translate complex technical specifications into detailed requirements while developing solid guidelines for resolution.

Developed and delivered comprehensive presentations to stakeholders, ensuring understanding of solution goals and progress.

Built productive internal and external relationships through attentive and professional collaboration, enthusiastic leadership, and effective communication at all levels of the organization.

Senior Windows System Administrator (2004-2006)

Identified and rectified technical issues utilizing a variety of diagnostic tools; installed software, modified and repaired hardware, and resolved server issues.

Skillfully addressed and resolved customer concerns relating to technical support, effectively managing helpdesk ticket flow and ensuring a high level of customer satisfaction and service.

GIANT INDUSTRIES INC., Scottsdale, AZ 1997 – 2004

Network Manager

Appointed by executive management to lead IT team during $127M acquisition of a 3rd refinery, doubling company’s refining capacity; successfully brought 150 workstations and 15 servers online in less than 24 hours.

Chosen to design new disaster recovery plan; built $150K DR data center at a remote company site, effectively eliminating 3rd party DR site and saving $200K per year.

Successfully implemented PDI price book and developed innovative remote access scheme for 200+ retails units utilizing frame relay, dial-up, and satellite connectivity.

Implemented company-wide Internet access upgrade, replacing dial-up and reducing telephony and related hardware 15%.

Orchestrated new $5M JD Edwards implementation project, successfully introducing new server technologies and SAN/NAS storage; project included $500K corporate network upgrade with gigabit LAN, point-to-point wireless, and WAN link upgrades.

Additional Professional Experience (1987 – 1997):

IT Specialist, APPLIED SYSTEMS

IT Coordinator/Branch Manager, BEVERLY BANK MATTESON

Education

Master of Business Administration, Global Management, University of Phoenix, Gilbert, AZ (GPA 3.8)

Bachelor of Science, Information Systems, University of Phoenix, Gilbert, AZ (GPA 3.9)

Certifications

MCP, MCSE, Six Sigma, CERT-RMM, ITIL Foundations v3, and CISSP (soon)

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