Service Representative Manager

Elizabeth H. Langly

Phone: 614-***-****

***************@*****.***

Education:

Otterbein College

**** ** ****

Columbus State Community College

**** ** ****

Bishop Ready High School

Graduated 2002

Skills:

Fidelio

Microsoft Word

Microsoft Excel

Power Point

EMPLOYMENT EXPERIENCE

Langly Properties 2/2008 to 3/2012

Property Manager

Columbus, OH

• Rented Property to tenant(s)

• Collected rent

• Created work orders and oversaw maintenance

• Processed Evictions

Columbus State Community College Fitness Center 11/2004 to 7/2005

Fitness Instructor

Columbus, OH

• Taught Correct Method for Equipment use.

• Prevented and Responded to Fitness Injuries

• Provided Dietary and Workout Regiments

• In charge of Fitness and Center Safety

Red Roof Inns 1998 to 2004

House Keeping/Guest Services Representative/Assistant Manager

Columbus, OH

• Cleaned and Prepared Guest Rooms

• Promoted to Guest Services Representative

• Created Schedules for Employees

• Resolve Customer Complaints.

• Balanced Days Financial Transactions.

• Handled Cash and Credit Card Translations.

• Bookkeeping and Auditing.

• Guest Service Transactions (Check in/out, Room Sales)

• Promoted To Assistant Manager

• Audited All Shifts

Awards

• Won Guest Service Representative of the Month for the District for September 2003

• Won Guest Service Representative of the Month for the District for October 2003

• Won Guest Service Representative of the Month for the District for November2003

• Won Employee of the Financial Quarter in the District of Winter 2002

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