A talented financial professional experienced over 11 years in the entire spectrum of financial services with an integrated financial corporation. Excellent sales, management and analytical skills with demonstrated ability to lead the organization to achieve the highest results. Experienced in facing challenging roles, multitasking, work under
pressure and tight deadlines. A positive approach to all tasks and pride in achievements resulted in many successes. Excellent leadership skills and proven track record of building highly motivated teams. Proficient with Microsoft Word, Excel, Access, PowerPoint, and adapted to new software practices.
EDUCATION:
Florida Agricultural and Mechanical University Tallahassee, Florida Graduation Date: August 2005
B.S., Business Economics; Minor in Management GPA: 3.2
Jones International University Centennial, Colorado Graduation Date: January 2015
M.B.A., Accounting GPA: 3.9
Magna Cum Laude
SKILLS AND EXPERTISE:
Budget Plan Adjustment (long/short)
Budget and Market Analysis
Financial Planning and Developing
Client Management
Customer Service
Analyzing Budget Regulations
International Finance
Industrial Trade
Accounting/Marketing
Payroll Systems (Kronos)
Analyzing Budget Constraints/Objectives
Presentations & Proposals
Closing Strategies
Sales Training
Developing Multi Year Budget Estimates
Professionalism
Interest Rates
Project Management
WORK EXPERIENCE:
Lowe’s Home Improvement, Inc. Kathleen, Georgia June 2003 - Present
Assistant Store Manager of Administration/Operations Lead
Responsible for overseeing the day-to-day finance and accounting operations for the store, including internal financial reporting and financial planning and analysis. Worked directly with Senior Leaders, Loss prevention/Safety Management, Front Line supervisors and field personnel to assess potential cost issues, provided analysis when needed to aid in decision making. Managed and ensured the efficient and effective operation of the store finance/accounting department via benchmarking and monitoring of quality and productivity trends. Provided efficiencies within this position by utilizing excel and other financial reports. Responsible for a $25M budget. Assist with due diligence and transaction structuring relating to acquisitions and related opening balance sheet audits, settlements and purchase accounting.
Control expenses and process payroll
Control inventory, shrink plan to budget, and safety programs
Monitor percent to margin budget and sales variances
Manage all Lowe’s Business and Consumer Credit accounts
Analyze business reports and investigate opportunities to increase overall sales
Manage, train and mentor teams of 200+ members with 5 direct reports
Research trends of forgery and credit card/check fraud
Enforce integrity and good faith with all employees, customers and vendors
Lead loss prevention investigations
Manage recruiting efforts, staffing, and employee relations
LEADERSHIP COMPETENCIES
Driving Shareholder Value- Responsible for all financial aspects of the store. Drive achievement of annual financial plans supporting store sales targets and margin budgets. Control payroll and other expenses throughout the store. Drive new company wide sales initiatives to improve top and bottom line performance.
Managing Customer Relationships- Lead the implementation of all customer service programs. Provide superior customer service. Ensure that all customer complaints are handled appropriately.
Managing Diverse Relationships- Develop and maintain key relationships with store and regional staff, customers, vendors, and members of the community. Scheduling staff to ensure coverage to forecasted sales and close payroll.
Communicating Effectively- Communicate new initiatives, related to finance, throughout the store. Clearly define expectations and ensure employees are aware of policies and procedures.
Getting Work Done Through Others- Provide supervision to staff of 25+ employees to include 4 Department Managers. Adjust leadership style to fit the unique needs of each individual or situation. Develop, coach and train direct reports. Accomplish work through effective delegation and management of employees and time. Responsible for all store employee development, mentoring and training.
Inspiring Others- Enable and promote an inclusive and diverse team and working environment. Communicate with and motivate employees throughout the store. Drive and inspire a sales and service culture throughout the store.
Understanding the Business- Deliver store sales and margin performance that meets or exceeds budgeted expectations. Ensure all corporate merchandising standards are maintained. Ensure inventory management and financial snapshot is updated and communicated consistently and accurately.
Managing Work Processes- Ensure projects are executed effectively and timely. Address all operational issues, making changes and corrections as necessary. Drive compliance with performance criteria, standards of conduct, discipline and discharge procedures contained within company guidelines.
LEADERSHIP EXPERIENCE
Student-Leader
Assistant Store Manager of Finance at Lowe’s Tallahassee, Florida August 2007 – Current
Dept. Manager of Finance/Admin at Lowe’s Tallahassee, Florida August 2003 – April 2007
Committee Head Student Organization Florida A&M University March 2004 – February 2005
Rank Sargent Student Organization Florida A&M University August 2002 – May 2003
ACCOMPLISHMENTS AND ACHIEVEMENTS
Honor Roll Tallahassee, FL December 2002 – May 2003
Dean’s List Tallahassee, FL December 2002 – May 2003
Entry Management Graduate Tallahassee, FL January 2006
Human Resources Training Graduate Tallahassee, FL April 2007
Administrative Management Training Graduate Tallahassee, FL April 2007
Achieved 100% Sales Plan Tallahassee, FL February 2009
Passing Internal Audit Score, 92% Tallahassee, FL June 2010
Best Internal Audit Score in Market, 95% Dallas, TX January 2012
Situational Leadership Training Macon, GA January 2013