Microsoft Office Customer Service
Resume:
Lauren Malbrough
Sugar Land, Tx
**********@*****.***
Summary of Qualifications/relevant experience:
-Ample experience working with people; very outgoing
-Ample past experience handling people with questions and concerns in person, and on phone (Customer Service); Excellent verbal and written communication skills
-Able to coordinate a team and communicate with management; Organization and prioritization
-Self-starter who is reliable, knowledgeable, and has a professional attitude and appearance
-Detail oriented and flexible; works well with a team and adapts to change quickly
-Experienced with office equipment, including, but not limited to: Microsoft Office, Micros, Point of Sale Systems (POS), Voice over Internet Protocol (VoIP), Microsoft office, including Excel
-Willing to do what it takes to insure a task is completed successfully, in a timely manner
Work History:
May 2007-August 2007 Guest Services Representative Target Slidell, La
May 2010-July 2010 Server Todd Schaeffer's Seafood Slidell, La
May 2011- August 2011 Campaign Intern Governor Bobby Jindal Re-Election
Campaign for the Greater New Orleans Region Metairie, La
January 2012- Nov 2012 Server/Large Party Coordinator Todd Schaeffer's Seafood Slidell, La
March 2013-March 2015 Server/Expo/Trainer/FOH Training Coordinator Texas Roadhouse Slidell, La
**Achievements: Top 5 gift card sales 2013; awarded Training Champion letter for each active month as Training Coordinator
March 2015-June2015 Server/Expo Texas Roadhouse Rosenberg, Tx
Education:
High School:
Pope John Paul II Catholic HS 2007
College:
Louisiana State University (2007-2009)
LSUHSC School of Nursing (last attended 2012)
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