Customer Service Driver

Summary:

I am a Patient and Safe Delivery Professional, offering 5 years’ driving experience, a clean driving record, a current CDL, and a current TWIC card. I have an in-depth knowledge of safety, traffic regulations and defensive driving techniques. I pose extraordinary customer service skills and exceptional time management skills. I am quick-thinking, self- motivated, and incredibly hardworking.

Highlights:

Tractor-Trailer Driving

Pallet Jack and Hand Truck Operations

Defensive Driver Training

Local Route Understanding

Refrigerated Trailers

Four-Axel Vehicles

Responsible Driver

Experienced Manual Transmission Driver

Skilled Forklift

Courteous and Polite Demeanor

Punctual and Reliable

Time Management Skills

Excellent Sense of Direction

Lifts up to 200 Pounds

Accomplishments:

Continuously maintained an accident and incident free driving record for more than five years

Delivered 800 to 1100 food items to an average of 15 clients daily

Received many bonuses due to outstanding service with company over past 4 years

Education:

GED- 1990

Tidewater Community College – Suffolk Va. 2009

CDL class A/ Basic Vocational Certificate Truck Driving

Experience:

Sysco Foods

7000 Harbour View Blvd. Suffolk Va. 23435

Phone – 757-***-****

Delivery associate/driver

April 2009 to Current

Completed daily pre trip inspection checklist before first delivery of the day

Selected the most efficient routes in the compliance with delivery instructions and fuel policy

Picked up and delivered cargo in a tractor trailer using knowledge of roads, highways and interstates

Presented customers with bills and receipts and collected payments for goods delivered

Established long term customer relationships through prompt and curious service

Resolved customer complaints and adjusted orders

Operated motor vehicle in safe and efficient manner

Processed payments by excepting cash, checks and card payments

Operated heavy equipment including forklifts and pallet jacks

Met and surpassed productivity targets and quality standards

Obtained signatures needed to complete and process all paperwork in a timely manner

Handled merchandise according to company standards

Loaded and unloaded merchandise at stores and vender locations

Pulled customer tickets to fill orders

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