Project Manager
Resume:
Cathy Ryan
Franklin, Indiana 46131
*****.****@*****.***
SUMMARY
IT Business Analyst & Project Manager with 11 years of experience in delivering effective, technology-based solutions for healthcare organizations.
Strong leadership and client facing skills with proven ability to concurrently manage multiple projects to successful conclusion.
A self-motivated critical thinker who effectively leads teams and manages projects to meet aggressive corporate and client goals.
Successfully transitioned career from Healthcare (R.N.) to IT professional.
TECHNICAL SKILLS
Project Methodology including Project Scheduling, Project Estimation
Systems Analysis and Design
Analysis of software needs for organizations
Microsoft Office, Outlook, Visual Basic, Visio, Microsoft Project, Lotus Notes, IBM Rational
WORK EXPERIENCE
S&R RESOURCES 2014 to Current
Cummins Inc Mar 2014-Dec 2014
Business Analyst
Analyst/liaison for device replacement project
oParticipated in project meetings to provide information regarding requirements of manufacturing IT team in upgrading devices
oProvided necessary technical information for requirements of specific applications in use within manufacturing IT
oCommunicated deployment information and timelines to plant IT members spanning global locations
oAnalyzed application and module use over global enterprise to prepare plants for training as needed when new devices are deployed
Analyst for corporate upgrade of manufacturing IT application
oDeveloped argument for implementing global upgrade as corporate project versus individual projects by plant
Created graphs, project timelines, resource allocation needs, projected new hire needs to reflect ROI for corporate versus individual implementations
Worked with individual plants to gather requirements to develop argument in favor of corporate project
Developed and presented findings to administrative team for consideration in budgeting for coming year
Analyst in Six Sigma project for new vendor selection for current manufacturing IT application
oAssisted in development of corporate contract
oLed requirements gathering to determine application needs
oLed KJ to narrow requirements down to manageable list and developed remaining requirements into document for vendor responses
oDelivered documents to purchasing for next steps in vendor selection process
Analyst for Six Sigma project for developing streamlined process for community Back to School Backpack project
Developed process for corporate IT to track and assign application licenses over global enterprise for manufacturing IT application
Mapped new change control process including communication grid for management of all reported issues and software change requests
Assisted in development of presentation for upper level management to communicate past year accomplishments, support statistics, current state of manufacturing IT projects, future project plans and timelines
Developed new Wiki document libraries and transitioned documents from legacy document library
FRANCISCAN ALLIANCE INFORMATION SERVICES 2003 to 2013
Business Analyst / Project Manager – Level 4 (Promoted from Business Analyst Level 1 to Business Analyst Level 4 during tenure)
Technology Business Analyst and Manager for multiple projects:
oLed successful implementation of large scale project implementation of ambulatory system name change impacting both ambulatory and acute facilities, interfaces, web, servers, reports, legacy systems, etc. with minimal issues and no high risk issues
Led project through SDLC working closely with multiple cross-functional teams including interface, infrastructure, web development, server, application, report writing, legacy systems, testers and other teams to implement and validate changes utilizing JAD sessions.
Developed BRD, project charter, project schedule.
Led analysis of resource needs and subsequent selection of required project team members
Managed approximately 25-30 cross-functional team members
Negotiated timeline changes when necessary to avoid conflict with other high profile projects
Assisted in business analysis of EMR, financial applications to determine impacts of name change
oParticipated as Business Analyst for large scale implementation of medication administration application implementation one of the first barcoded medication administration applications in the greater Indianapolis area to safely administer patient medications utilizing the 5 rights of medication administration. This application was then implemented in 13 facilities over Indiana and Illinois.
Worked closely with project managers, users, vendors, infrastructure team, interface team, and stakeholders through SDLC.
Participated in requirements analysis, JAD sessions, current and future workflow analysis and documentation, gap analysis, working sessions to understand the requirements and system design, build and testing.
Created training materials and trained caregivers and pharmacists in barcoded medication administration
Led representatives of all facilities through joint current workflow analysis and development of future state workflow development
Led pharmacists of all facilities through analysis of 13 formularies to create master formulary
Developed process to order barcoded medications where feasible and apply barcoding to medications without barcodes
Developed process to use barcoding system to dispense medications from pharmacy to floor
Developed process for medication administration at patient bedside utilizing patient barcodes and medication barcodes administration
oLed successful transition of large ambulatory practice from paper documentation to full scale electronic documentation including electronic scheduling, registration, EMR, radiology, orders, and billing.
Management of approximately 15 cross-functional team members including, Citrix team, web applications, infrastructure, telecom and networking, interface, report writing, data conversion team.
Led requirements analysis, JAD sessions, current and future workflow analysis and documentation, gap analysis, working sessions to understand the requirements and system design, build and testing.
Developed training materials and conducted training classes.
Developed project charter.
Creation and management of project schedule, and stake holder communication,
Led project team through SDLC
Mentored project team in business analysis of EMR, financial applications to determine current workflows, future workflows, requirements, training needs, telecommunication needs, interface needs, gaps analysis.
Led change management – took facility from paper based documentation and workflows to electronic documentation and workflows
Coordinated implementation of concurrent radiology module, chart tracking module, billing, scheduling, registration, documentation, data conversion and anesthesia billing module to meet implementation for large (100 provider) ambulatory practice
oLed successful projects for Epic Practice Management (Resolute, Prelude, Cadence), Radiant, Chart Tracking, Ambulatory Billing, and data conversions for concurrent “go-lives"
Tracked and managed all ambulatory department information services requests for resource allocation
Gathered and collected data requirements working with client and stakeholders
Performed work flow/process analysis and defined/laid out solutions for future state
Communication and collaboration with stakeholders, teams & management while being a part of implementation, testing and post support through entire lifecycles
Reporting responsibilities to management and stakeholders:
Billing of hours for all projects managed
Regular status reports on assigned projects
Statistics on all ambulatory department projects
Project assignment, hours, status for approximately 20 employees
Dashboard statistics for ambulatory department reporting
oLed ambulatory department projects for provider on-boardings, location changes, acquisitions
Created project schedules, project contracts, UAT documentation
Led project through all phases of SDLC
Communication and collaboration with stakeholders, teams and management
Coordinated multiple projects (20-25) in different phases of the life cycle simultaneously
Worked with multiple team supervisors to assign and coordinate resources for all projects
oParticipated as project manager in creation of standardized approach an documentation of Franciscan Alliance ambulatory provider on-boardings, location changes and acquisition implementations including: Information Services Requests, Project Estimating/Plans, Scope Definition, Project Charter Documents, Team member checklists for analysis/build items
Creation of library of standardized approaches and documentation for consistent implementation of ambulatory practices over a multi-regional organization.
Creation of standardized build over a multi-regional organization resulting in reduced help desk analysis time
Mentored team members in project planning and development
Creation of standardized project schedule for ambulatory practice implementation of electronic billing, scheduling, registration and EMR
Creation of standardized approach to requesting information technology assistance for implementations
Creation of standardized project documents including project charters, requirements gathering, UAT, project closeout documentation
Mentoring team members in use of standardized approaches and documents
Supervisor
Supervised and mentored up to 25 team members. Responsible for mentoring, leadership, yearly evaluations, discipline, assignments, promotions, and hiring in conjunction with manager
Responsible for payroll approval, leading team meetings, team status report updates, overall team projects statuses
Participated in the development of Service Level Agreements for Help Desk responses and expectations for clients
Led development of user support processes for team
JOHNSON COUNTY INTERNAL MEDICINE 2003
Internship
Developed a computer-based financial tracking system for the practice utilizing Excel and Access
Developed a web page for the practice
Assisted in maintenance of the practice computer network including software and hardware maintenance
JOHNSON MEMORIAL HOSPITAL, Franklin, Indiana 1981 - 2003
Registered Nurse
Directed and coordinated staff and client activity
Reviewed and collated local data for National Registry Myocardial Infarction
Acted as liaison for client as necessary to assure client needs met
Instructed clients/staff as necessary to assure quality care and education
Provided technical/technological expertise for co-workers
Education:
Bachelor of Science Degree in Computer Information Systems, 2003
Franklin College, Franklin, Indiana
Dean’s List all semesters
Diploma, Nursing
Marion County General Hospital School of Nursing, Indianapolis, Indiana
References:
Available upon request
Contact this candidate