Medical Front Office

Leonard D. Hacker

Cell-904-***-****

*********@*****.***

National Certified Medical Office Assistant.

Recently completed class room portion of the Medical Administrative Assistant Assisting Program at Everest University in Orange Park, Fl.

Knowledge of ICD 10 Medical Terminologies and Anatomy.

Familiar with Electronic Health Records and Electronic Medical Records.

Tested in Typing at 60 CWPM as well as various Microsoft Word and Excel Projects.

Knowledge of different health insurance programs and how payments are obtained from them.

Relevant Experience

One year of providing direct administrative support to a CEO and three VP’s in the Financial Data industry.

Assisted in Scheduling doctor’s appointments while at Southeast Orthopedic.

Greeted visitors upon check in, obtained and copied insurance cards; assembled a local hard copy chart then put chart in appropriate doctor’s inbox.

Opened, sorted, and distributed mail in accordance with supervisor’s instructions.

Maintained and organized office supplies in a Medical Office.

Flexible and able to change as a position changes to adapt to new directives.

While working at St. Vincent’s, received five Guardian Angel Awards for outstanding customer service.

Recognized as an outstanding team player by supervisors.

Competed 200 hours internship with Southeast Orthopedic at St. Vincent’s Middleburg, Florida campus.

Employment History

2012-2014: Part Time Security, Community Hospice, Jacksonville, Florida.

2008-2012: Patient Transporter, St. Vincent’s Riverside, Jacksonville, Florida

2007-2008: Security Supervisor, Grays’ Investigations, Jacksonville, Florida

2001-2007: Detention Deputy Sheriff, Clay County Sheriff’s Office, Green Cove Springs, Florida.

Education

Medical Administrative Diploma: Everest University, Orange Park, Florida.

Associate of Arts, Major: Religion, Liberty University, Lynchburg, VA.

Bachelor of Science, Major: General Studies with Minors in Psychology, Business, and Religion, Liberty University, Lynchburg, VA.

Familiar with EMR and Medical Insurance Plans: Checked in patients, entered insurance and identification; verified health care coverage, Took co-pays for medical visits; assisted patients in wheel chairs. Answered phones, Made appointments, updated EMR’S, verified information on EMR’s.; completed other administrative tasks as directed, verified patient addresses using local online phone directory; assisted patients to fill in fill in encounter forms; assisted patient to vehicle from office using wheelchair,

Certificates of Completion and School Awards

American Heart Association, BLS for Healthcare Providers; HIPPA Security Basics for the Healthcare Workforce; HIV 101; 8-President’s List Awards; 8-Monthly Perfect Attendance Awards.

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