Customer Service Representative

CHARLES D. JORDAN Sr.

**** ******* ****** ****

Durham, NC 27713

********@*****.***

Work Experience

*/**/****-**/*/2014 Parata Systems RTP, NC

Material Handler

•Inventory control

•Maintained daily quota

3/1/2003-9/16/2011 Pitney Bowes-IBM RTP, NC

Customer Service Representative

•Dock Attendant

•Use handheld scanner to deliver freight and parcel packages to customers.

•Assisted customers with tracking packages.

•Troubleshooting hot packages.

•Loaded and unloaded trucks.

•Mailroom attendant.

3/1/2002 -2/28/2003 West Brothers RTP, NC

Customer Service Representative

Dock attendant.

Use handheld scanner to deliver freight and parcel packages to customers.

ssisted customer with tracking packages.

Troubleshooting hot packages.

Loaded and unloaded Trucks

Mailroom attendant

7/1998 - 12/2001 Nortel RTP, NC

Material Handler

Configured frames for shipping

3/1996 – 05/1998 Glaxo Wellcome RTP, NC

Customer Service Representative

Shipping and receiving – Loading and unloading

Putting parcels and packages on correct pallets and sending them to correct departments.

•Mailroom attendant

8/31/1987 – 12/19/1995 Bibbs Company Roanoke Rapids, NC

Material Handler

•Pull cases for shipping and receiving.

•Broke down and cleaned machines.

•Unloaded cloth off machines.

•Loaded and unloaded trucks.

3/23/1987 – 8/20/1987 Union Camp Seaboard, NC

Material Handler

•Loaded and unloaded trucks

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