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Sales Customer Service

Location:
NCR, Philippines
Posted:
September 14, 2015

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Resume:

JOCELYN S. DE JESUS

*** **** * ****** ******, Rayos Compound, Rosario, Pasig City

Mobile number: +639**-*******

Email Add: acroe5@r.postjobfree.com

PERSONAL PROFILE

A competent, focused and experienced sales person with a proven track record of working within a target driven environment and of achieving sales targets consistently. Possessing a habit of constantly reviewing processes and identifying ways to improve efficiency & service thereby reducing overall cost. Can explore new territories and push existing limits by following up new leads or referrals fully. Presently looking to join, build my career and capabilities and be a part of company’s success.

SKILLS SUMMARY

•Skilled in account planning, profiling/penetration, internal and external analysis

•Time Management, Negotiating, Influencing skills, Decision making

•Initiative, Problem solving & Computer literate and ability to multi-task

•Strong interpersonal, communication and organizational skills

WORK EXRERIENCE

September 09, 2014 to June 30, 2015

Gentle Supreme Philippines, Inc.

Key Account Manager

•Generates sales and contributes to the market share and distribution targets of the company by planning, executing, monitoring and evaluating sales programs, sales performance & promotional/merchandising activities.

•Distribution/Key Accounts Management

•A.R Management

•Manage product distribution per channel and coordinates closely with Distributor personnel in the execution of availability program

•Prepares and coordinates with Distributor and Marketing on the requirement of existing stocks and new products

•Develop Merchandising strategies and programs for the Product/Brand/Category

•Conceptualize, implements and evaluates category appropriate programs for the trade aligned with Marketing and Sales Strategies

•Review operational records and reports to project sales and determine profitability

•Consolidate trade, customer and consumer feedback provided by sales and surveys

Accounts Handled: Suy Sing Commercial Corp. & Dong-A Pharma Philippines, Inc. (Distributor) for Puregold, Robinsons, Metro Gaisano, Shopwise Group, Waltermart, Super 8, Ultramega, South Supermarket and Mercury Drug Corporation

Contribution: Troubleshoots trade issues

March 07, 2011 to September 01, 2012

SYSU International, Inc.

Account Manager

•Responsible for achieving sales and contributes total volume and profit objectives in my assigned accounts.

•Ensure excellence in execution of strategies and tactics that supports business unit objectives and goals (sales, trade promo management, distribution and availability, service level, merchandising standards, returns and accounts receivables management).

•Recommends innovative promotional activities when deemed necessary to enhance product presence, expand market share and achieve sales growth.

•Maintains a historical record of sales and other pertinent data. Analyzed and identify opportunities for continuous improvements in distribution, sales and collection.

•Conducts business review and plans

Accounts Handled: SM Group, Inc. & Pilipinas Makro, Inc.

Contribution: Trim down supports up to 30% CTS, achieves volume target from 2 to 8% Growth

Dec.01, 2006 to Sept. 15, 2010

Emperador Distillers, Inc.

Unit Manager

•Responsible for achieving sales and other business objectives in all accounts handled.

•Ensure excellence in execution of strategies and tactics that supports business unit objectives and goals (sales, trade promo management, distribution and availability, service level, merchandising standards, returns and accounts receivables management).

•Conduct regular business review and plans.

Accounts Handled: Shopwise/Rustans Supermarket, WalterMart Supermarket, Royal Duty Free Subic, Ever Supermarket, Grocers Central Alliance, Inc., & Crossings Supermarket

Contribution: Trouble shooter of all accounts handled and achieves 200% growth

May 2005 to Nov. 30, 2006

Magnolia Inc. (A subsidiary of San Miguel Corporation)

Account Specialist

•Responsible for increasing revenues by generating sales through existing and new segments and by ensuring superior customer service satisfaction.

•Ensure maximum distribution and sales by implementing programs/activities in support of business objectives.

•In-charge of opening and developing new accounts.

•Responsible for booking and collection in the assigned area.

•Identifies better opportunities to provide innovative ways to up sell and cross sell Magnolia products.

Accounts Handled: General Trade Accounts – Upper Quezon City & Upper Caloocan Area

Major Contribution

Penetration of (54) customer accounts which includes supermarkets, groceries, and tertiary outlets within North GMA Area. Top Seller for seven consecutive months.

Reason for leaving: Workforce Reduction (contractual based)

Sept.15, 2004 – Jan. 15, 2005 (Project Based)

Magnolia Inc. (A subsidiary of San Miguel Corporation)

Corporate Account Representative

•Responsible in selling Magnolia Products in existing and potential corporate accounts.

•Identifies better opportunities to generate bigger sales.

•Conduct client calls, formal presentation and attends to their request, inquiries and concerns.

•Check and monitors incoming and outgoing deliveries of products from plant to outlet.

•Ensure accounts receivables are all cleated up before end of contract

Accounts Handled: Corporate & Government Accounts

Contribution: Penetrated Potential Big Accounts and Increased sales at 25% growth

TRAININGS ATTENDED

December 6 & 7, 2014

Boost Up Seminar – TrainStation/Gentle Supreme Philippines, Inc.

January 9, 10 & 11, 2013

Sales Enhancement Training - CareerSmart Center's

March 2006

Magnolia Ice Cream Sales Training/Culinary Center, SMPFC Compound - Pasig City

May 2005

Sales Training & Orientation/San Miguel Corp. -Head Office Complex,

EDUCATION

Bachelor of Science in Airline Business Administration - Major In Marketing

1995 – 1999 PATTS College of Aeronautics; Pasay City

PERSONAL

Driving: Yes

Languages: Tagalog/English



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