Objective: To obtain a career with growth potential along with enhancing and delivering the proper knowledge to perform any task at hand.
Experience:
June 2014-present Auto Parts Manufacturing in Mississippi/ Express, 100 T.A.B WAY, Guntown, MS 662-***-****
Team Member
Report and document all quality findings to management
Give feedback to production members on issues found with the bumper
Ensures that the logistics of the bumpers move smoothly from one process to another
Investigate quality concerns to prevent flow outs to customer
Inspect the quality of bumper abiding by standards set forth by the customer
Conduct all inspections within takt time and cycle time
December 2013 – February 2014 Premier Childcare Center, 2077 Hwy 145, Saltillo, MS
Assistant Teacher
Routine routes of picking up after school program children and ensuring they made it to the destination safely
Assisted children with their homework
Provided fundamental learning activities
Aided in keeping the facility clean
May 2010 – January 2012 Asurion / National Electronic Warranty 589 N. Coley Road, Tupelo, MS 38801 662-***-****
Customer Service Representative
Answered inbound calls from Directv customers
Troubleshoot Directv equipment to ensure the best quality to customers
Handled service calls for Direct TV customers
Informed customers of new package deals
Assisted customers with billing and sales concerns
Followed proper call flow to adequately answer questions for Directv customers
Education:
August 2001 - May 2005 Tupelo High School, Tupelo, MS
High School Diploma
August 2005 – May 2007 University of Mississippi, University, MS
August 2012 – December 2013, Itawamba Community College, Tupelo, MS
Skills:
Computers( Microsoft Office Word, Doris, and Power Point)
Customer service skills
Communication skills
Inspection
Childcare
Leadership
Ability to work well with others
Quick learner