Receptionist/Administrative Assistant

Ashley Elizabeth Koeck

**** *** ******, **** *****, New Jersey 08757

***-***- **** ******.*.*****@*****.***

Education

Ocean County College, Toms River, NJ 08755

Associates Degree in Business – May 2015

Manchester Township High School, Manchester, NJ 08759

High School Diploma – June 2011

Key Skills: Workforce/ Education

Team Player/ Customer Service/ Supervisory Skills/ Self-motivated/ Confident/ Loyal /Computer Savvy

Ability to develop and interpret quantitative and qualitative data

Ability to write professional reports comprehensible to the average reader

Ability to think critically and approach problems and conflicts from multiple perspectives

Ability to apply sociological theories and concepts to social issues

Ability to comprehend and assess group and managerial dynamics

Ability to comprehend medical codes/terminology/billing codes (ICD-9 and ICD-10)

Receptive to diversity of race, class, gender, sexuality and other ascribed statuses

Skilled in the use of the following software programs: SPSS, Microsoft Word, Excel, and PowerPoint

Experience

(Current to past experiences)

Front Desk/Administrative Assistant. Siding Plus: Toms River, NJ 08757 732-***-****

Managed and maintained shipments and inventory status

Utilized customer service and suggestive sales skills in order to meet daily, weekly, and monthly quotas

Development of customer service and suggestive sales skills

Took care of money handling

Office Manager/Monthly Medical Equipment. Acclaimed Healthcare, Inc. Lakewood, NJ 08701 732-***-****

Utilized customer service and suggestive sales skills

Scheduling and packing monthly patient’s needed equipment and supplies

Dealing with patients directly to assure they are receiving what is medically necessary

Taking phone calls with patients, case managers, insurances, assisted livings, home aids and nurses

Managed and maintained shipments and inventory status

Comprehending medical billing codes and terminology

Server. IHOP: Restaurant. Toms River, NJ 08755 732-***-****

Responsible for both cash and credit card sales

Stock and maintenance of all inventory

Working in small and large groups to complete tasks

Development of excellent people skills and customer service

Memory of menu, inventory, food preparation, and opening and closing procedures

Execution of opening and closing procedures

Ability to diffuse situations and mediate conflict between patrons

Cashier/Sales/Customer Service Associate. Macy’s: Ocean County Mall. Toms River, NJ 08753 732-***-****

Took care of all money handling

Managed and maintained shipments and inventory status

Utilized customer service and suggestive sales skills in order to meet daily, weekly and monthly quotas

Development of customer service and suggestive sales skills

Volunteer/ Community Activities/ Honors and Achievements

Students Teaching Students Tutoring Session at Ocean County College 2013

Member of Ocean County College Honors Program 2012-2013

Honors List Manchester Township High School 2008-2011

Presenter at Veterans Day Ceremony at Manchester Township High School 2010

After-School Tutor 2011

Volunteer at Manchester Township First Aid Squad 2010

First Place Spelling Bee 2001

Published Poetry: A Celebration of Young Poets 2003

References

Sharon Smithline, Real Estate. 732-***-****

Jennifer Zucaro, Department of Defense, Fort Dix. 732-***-****

Mark Rizzo, Route Manager of Lays Corporation. 732-***-****

Contact this candidate