Customer Service/Technician
Resume:
David Faison
*** ***** ** ******** ** *****
Objective
Hard working, dependable and multi talented with 10+ combined years of experience in maintenance, production and music with a focus in team development . Excellent team success, communication, and problem solving skills.
Interested in a career where I can continue to use my skills to grow and exceed all quotas and expectations given by management. In addition, continue pursuing new levels of achievements to provide financial peace for my family.
Areas of
Expertise
Team Training
Customer Support & management
Microsoft Suite
Conflict Resolution
Summary
● Over 10 years of maintenance experience
● 10 years of assistant/management in music
● Line Production and forklift skills
● Strong Communication and Leadership Skills
Experience
Maintenance Technician/Musician
Ann Hardman Ministries
2007 2014 Ann Hardman Ministries
Columbus GA
● Interact frequently with department leader on policies, processes and procedures relating to flow of services and events.
● Focus on delivery information and additional requirements when necessary in fulfilling our shipping obligation to our end users.
● Make all necessary repairs and cleaning in the building to maintain appeal and integrity of the building.
● Receive all shipments of supplies and stocked warehouse.
● Supervised Contractors and sub contractors as they provided services.
● Open up and closed building before and after showings of facility to potential clients.
● Provided Excellent Customer Service
Maintenance Technician
2001 2005 Ahoskie Housing Authorities
Ahoskie, NC
● Trouble Shoot electrical and mechanical defects for residential sites.
● Accurately read, understood, and carried out written and verbal instructions.
● Attend frequent safety meetings to ensure safe operation of tools and machinery.
● Followed Company Policies and procedures to maintain great work environment.
● Maintained logs for company vehicle operation and gas mileage.
● Support technicians in equipment installations and repairs for over 200 residential units.
Music Manager
Minister of Music
2004 2007 Soul Saving Station
Ahoskie, NC
● Responsible for managing all music for events, services and rehearsals.
● Functions included: directing band working with leaders for services, preparing songs and assigning parts conducting band rehearsals.
● Write music to assist with topics and teach to singers and band.
● Coordinate sound equipment set up for events outside of location.
● Conduct workshops to ensure growth in singers and band members.
Fiber Optic Technician
Jacketing Department
2000 2001 Sumitomo Electric LightWave Corp
Durham, NC
● Worked effectively with crew members to ensure safe consistent work flow and effecient organization of operations.
● Operate Jacketing Machinery to apply protective coating on optical fibers.
● Measure outer diameter of cable and monitor production of cable Including checking and changing temperatures of water and die sizes, to eliminate defects in coating, and reel operation to promote safe shipment, packaging and customer satisfaction.
● Operate forklift to safely remove all trash from dumpsters and bring in all supplies and reels needed for the production line.
● Maintain outstanding work ethics, keeping a positive attitude and integrity on the job site.
Education
High school Diploma
1999 Bertie High School
Currently a Student at Troy University
Applied Computer Science(A.A.S)
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