HELEN A. WOOTEN
Temple Hills, MD 20748
301-***-**** 204-***-**** (cell) **********@*******.***
SUMMARY OF QUALIFICATIONS
Highly organized and detail-oriented administrative management professional with more than 15 years’ experience providing thorough and skillful administrative support to senior executives.
An independent and self-motivated professional with the ability to develop positive relationships with clients and colleagues at all organizational levels.
Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals.
Skills: Microsoft Office Suite, ARIBA Buyer Module, SharePoint
Holds Inactive TS/SCI clearance
EXPERIENCE
ALEX
Washington, D.C.
June 2014 – June 2015
LIONEL HENDERSON/
HENDERSON GROUP
Washington, D.C.
April 2001-June 2014
ADMINISTRATIVE SPECIALIST
U.S. Department of State, Diplomatic Courier Services, Washington Regional Diplomatic Courier Division, Diplomatic Security
Administration & Organization
Created highly effective payroll system for traveling couriers and officers using Web Tatel payroll system.
Provide support to the director of the Washington Regional Diplomatic Courier Division in the preparation of reports, lists and research.
Developed a process to track, update and secure records of nonexpendable office equipment, serialized items and leased property, including performing annual inventories for offices in both Springfield and Rosslyn Va.
Coordinate office supply purchases using Ariba Buyer Program.
Serve as records custodian identifying, collecting, storing and disposing of records in accordance with requirements.
Communication & Client Relations
Serve as Visa and passport coordinator working with foreign embassies, consulates and U.S. State Department Country Desk Officers to coordinate the request and delivery of Visas.
Work with new courier graduates to obtain diplomatic passports
Liaison between diplomatic couriers and office staff, including fielding questions and coordinating CORE training.
Troubleshoot in securing difficult to obtain passports for overseas offices including: Germany, Thailand, Korea, South Africa and Senegal.
ASPEN PERSONNEL
Rosslyn, Va.
1995-2001
ADIMINSTRATIVE ASSISTANT
U.S. Department of State, Diplomatic Courier Services, Washington Regional Diplomatic Courier Division, Diplomatic Security
Administration & Organization
Serve as the administrative assistant to the Deputy Director of Diplomatic Courier Service
Maintain all records related to reimbursement vouchers, fiscal reports, non-expendable office property and visa and passport requests.
EDUCATION
UNIVERSITY OF THE DISTRICT OF COLOMBIA
Washington, D.C.
Completed three years towards a bachelor’s of arts degree in Mass Communication
REFERENCES
Jose Salazar Regional Officer Miami Regional Diplomatic Courier Division, 954-***-****
Larry Hubbard, Regional Officer, Washington Regional Diplomatic Courier Division, 703-***-****
Ummi Myelle, Deputy Regional Officer, 703-***-****