Quality Assurance
Resume:
ANKUR MODI
**** ******** ****, ***************, ** 60110
847-***-**** • acrnt7@r.postjobfree.com
SUMMARY
Highly accomplished and customer-focused Quality Assurance engineer with 15 years of software development lifecycle experience including defining test scope, developing test plans, executing test cases and creating test metrics and reports for complex projects. Diverse background includes leading software QA testing team, creating cost and time effective test solutions, managing continuous process improvement and ensuring compliance to quality assurance standards.
TECHNICAL SKILLS SUMMARY
Technologies: LTE, GSM, UMTS, CDMA
Telephony protocols: MAC, RLC, PDCP, RRC, S1, X2, NAS, SS7, TCP/IP
Applications and Interfaces: HTTP, TELNET, FTP, SNMP, SMPP, S6a
Network Topology: LAN, WAN, IP, DNS, DHCP
Debug tools: Qualcomm QXDM, QCAT, Wireshark
Operating Systems: Windows, Linux and UNIX
SQA Methodologies: Test strategies, coverage, test plans, cases and processes, requirement, automation, documentation, defect tracking
Motorola products: eNB, MME, MMSC, MR, EMX5000
Nokia products: Flexi eNB, MME, NetAct
Cisco products: SGW, PGW
Sun Microsystems products: ATCA platform
HP products: HLR, Servernet, Quality Center
IBM products: Rational DOORS, ClearQuest, JIRA
Mobile Phones: Qualcomm, Sony, Ericson
Programming: C++, HTML, Perl, SQL
SQA Testing: Functional, integration, regression, system, load, test, performance, negative, ad-hoc, compatibility, interface
PROFESSIONAL EXPERIENCE
NOKIA, Arlington Heights, IL April 2011 – Present
Lead Quality Assurance Engineer
Designed LTE system test lab, created and executed test plans and test cases for fast paced world market product (WMP) regression testing per customer requirements. Defined, measured and improved quality per quality assurance process.
Developed and enhanced system test automation to simulate field environment (SFE) for short release cycle. It brings end to end customer environment and field like monitoring practices.
Supervised software QA testing team on various aspects of technical planning, resources allocation, managing short release schedule and implementing quality assurance and control methodologies.
Created and executed LTE eNB, MME and LTEmgr products test design specification, test plan, manual and automated test cases for more than 10 complex new features.
Served as a technical lead to cross functional teams, conducted reviews and ensured adequate test coverage including user interface, feature interaction, performance, capacity, database, upgrades, statistics, billing, key performance indicator (KPI), performance measurements (PM) and alarms.
Led KDDI Inter operability testing (IOT) projects to integrate LTE products with Hitachi, NEC MME and Qualcomm UEs.
Performed technical champion role to Japan leading KDDI customer by creating and executing request for proposal (RFP), standard of compliance (SOC) and acceptance test plan (ATP) to demonstrate product compliance with 3GPP standards.
Served as a technical lead and liaison to customer, deployment and system engineering team to resolve questions and issues discovered in the field.
Innovated and automated IOT post execution logs verification and saved 50% resources.
Streamlined product and system test requirements in DOORS and saved 30% resources.
Experienced with IBM Rational DOORS for requirements management, IBM ClearQuest for bug tracking tool, and JIRA for issue tracking and project management functions.
Performed in-depth escape defect analysis (EDA) and root cause analysis (RCA) on customer defects, implemented corrective actions and continuous process improvement.
Instituted end to end automation includes test execution and post verification in several new feature and regression areas.
Coached more than 10 new hire and team members by developing and implementing training plans based on individual needs.
MOTOROLA INC., Arlington Heights, IL June 1999 – April 2011
Senior Quality Assurance Engineer
Developed and executed EMX cellular switch performance, load and Stress test design specification, test plan and test cases.
Designed and automated regression test execution and verification using DCT Cellular Test Environment (CTE) to simulate CBSC, SS7 PSTN, and IS41 HLR.
Created and executed integration test suites based on Inter Vendor Verification and Validation (IVVV) of Motorola Soft Switch (Winpohoria) for Government mandated features.
Developed and executed Message Register (MR), Multimedia Messaging Service Center (MMSC), SMS Gateway (MSG) performance, capacity and stability test plans and test cases.
Performed detail performance test data analysis, modeling and developed detail Verizon customer performance metrics and reports.
Served as Release Technical Lead for MR and MSG products. Created budgetary and definitive estimate and resources allocation, and cost effective end-to-end test strategy.
Demonstrated Motorola products features, performance and quality to Verizon, U.S. Cellular and KDDI to improve customer satisfaction and enable sales.
Acted as process deployment and improvement champion in test organization and implemented requirement management tool DOORS and test tracking tool Quality Center to improve defect prevention and release quality.
Ensured end to end test activities compliance with TL9000 certification requirements and served as test organization representative in TL9000 audits for Messaging and LTE products.
Actively involved in diverse range of complex lab and customer issues, finding root cause, resolving issues, analyzing customer database, corrective actions and continue process improvement.
Developed and maintained sophisticated CGI scripts in C and Perl environment and created software for functional test main panel (GUI)
EDUCATION
Master of Science in Electrical Engineering, 1998
The University of Texas at Dallas, Richardson, TX
Bachelor of Science in Electrical Engineering, 1989
Sardar Patel University, Gujarat, India
PROFESSIONAL DEVELOPMENT
Master’s Certificate in Project Management, 2010
The George Washington University, Washington D C
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