Sales Customer Service

Syed Sarfaraz Khan

*/** **** ******, ****** Park, SA 5008

Telephone: 045*-***-*** or email: **********@*****.***

CAREER PROFILE

I am willing to utilise all of my skills and experience to gain further knowledge and development in my chosen career. I enjoy working in a challenging environment and to be part of a team. I have an eye for detail, and like to finish any task that I have undertaken. I possess exceptional communication skills, and can easily adapt to different roles. I am enthusiastic, ambitious and a highly organized, professional looking to use my industry knowledge and experience in a management position.

EXPERIENCE

Kings Transport and Logistics (Adelaide, SA)

Worked as an assistant to supervisor to sort, prepare and deliver orders and follow up.

(From 14/03/2012 to 30/08/2012)

Giga Force (Optus) (Adelaide, SA)

Worked as a Sales Representative, primary duties were to optimise sales for Optus telecommunication through Business to Business and Business to Consumer sales operations.

(From 15/09/2011 to 06/02/2012)

Blackwood News paper Agency (Adelaide, SA)

Duties include Sorting, allocating and distribution of newspapers/magazines in different suburbs of Adelaide.

(From 10/08/2011 to 25/01/12)

Waheed Entrepreneurs (Pvt) Ltd (Pakistan)

Worked as an Assistant Sales manager, Primary responsibilities included visiting potential clients, seeking sales opportunities, terms of credit and price negotiation, assessing client needs and follow up, quality assurance and customer satisfaction, Explaining the precautionary measures on handling the products supplied and hazards involved. Moreover reporting to sales manager and maintaining daily records of sales and sales calls. Furthermore, my role also was to prepare the rosters for the sales representatives, maintaining records and reports and procurement of stationary and other office equipment.

(From 4th May 2010 to 30th June 2011)

Playford Pavers (Adelaide, SA)

Working for Playford Pavers since 4th June 2014 as a Sales Representative. A highly demanding job in terms of meeting targets. Major responsibilities included the following

preparing a list of potential clients and later visiting or calling them

Construction Companies and Business clients required more attention because of the size of their projects therefore, visiting them on a frequent basis to satisfy them by explaining the benefits of our products and services.

recommending Playford Pavers goods and services to existing and potential clients

Negotiating and Quoting of the prices and the explaining the points included in the credit terms

Arranging the means of delivery of goods sold and keeping a close follow-up in case they require any assistance.

Reporting to the Sales department on any sales made

Maintaining reports for the sales department

Retaining customers by regular follow-ups in the shape of visiting, phone calls and e-mails.

(From 4th June and still working)

Admin/officer Concierge (Adelaide, SA)

Working since December 2012, an ongoing part time work. Well experienced as an Admin Officer/concierge, working for Wilson security at some really busy sites mainly at Elder House and Westpac House, also I have worked as a Security Officer for some other very prominent government sites like The Art Gallery of SA, Museum of SA, State Library of SA, SA Water and the Law Courts. My duties in these sites mainly comprised of customer service and front desk services.

KEY ACHIEVEMENTS

Promotion to Assistant Sales Manager with Waheed Entreprenuers

EDUCATION & QUALIFICATIONS

July 2011-March 2014 University of South Australia, SA, Australia- Double Masters in Supply Chain and Procurement Management

August 2014-Jun 2015 Trison Business College, Adelaide, SA, Australia - Advance Diploma of Project Management

Mar 2006-Mar 2010 Univerity of Wah, Punjab, Pakistan- Bachelors of Business Administration (Specialized In Marketing)

ADDITIONAL SKILLS

Punctual, reliable and hardworking;

Strong Leadership and Training abilities;

Excellent in Ms office;

Organized, attentive with excellent time management skills;

Honest, loyal and hardworking;

Strong customer service skills;

Excellent communication skills;

Fluent in 3 other languages (Pashto, Urdu, Prujabi and Basic farsi)

Attentive, detailed and enjoys a challenge.

REFERENCES

Michael Sweatman

Contract Manager

Kings Transport

Mobile: 040*-***-***

Hakan Akhan

Managing Director

Playford Pavers

Contact: 043*-***-***

Contact this candidate