Customer Service Project

RESUME

Career Objective:

To find a challenging position to meet my competencies, capabilities, skills, education and

experience

Personal Information:

Name

:

Rachita Kapoor

Date Of Birth

:

02-10-92

Mobile No

:

889-***-****

Language Known

:

English, Hindi, Marathi, Punjabi, Arabic

Address:

Residential Address

:

A-402, Aura Tower

Sec 17 New Panvel

Navi Mumbai

Maharashtra

E-Mail Address

:

*******.********@*****.***

Academics Qualification :

Qualification

University

% Secured

Year

Bachelor Of Engineering (B.E)

Branch- Information Technology

Mumbai University

64%

2010-2014

12th (CBSE)

D.A.V PUBLICSCHOOL

(New Panvel)

70%

2009-2010

10th (CBSE)

IISJ

(International Indian School Of Jubail, K.S.A)

80%

2007-2008

Computer Course :

Completed ICCA (IIHT Cloud Associate) course from IIHT institute.

COMPUTER KNOWLEDGE:

Operating System

:

Installation and Troubleshoot Of Window 98,

Window XP, Window 2000, Window 2003,Window 2008,

Window Vista, Window 7, Window 8, Linux.

Network and Sharing

:

Network sharing like Internet sharing, Network

Printer sharing, File sharing, Mapping.

Hardware

:

Installation of Computer Assembling and Troubleshooting.

Software’s

:

Install and configure Antivirus, Veritas backup Norton Ghost, Vmware Workstation,Vsphere Client,Vspehre Centre,Vmotion, Xen center.

Hypervisor

:

Install and configure Hyper-V

Technical Skills:

CCNA

MCSA 410,411,412

Redhat Linux

Academic Project:

BE Final Year Project: Security in MANET

The Scope of this project is Securing and preventing AODV Routing Protocol from Black Hole. The impact of Black hole attack on the performance of MANET is evaluated finding out which protocol is more vulnerable to the attack and how much is the impact of the attack on this protocol. The measurements were taken in the light of throughput, end-to-end delay and network load. Simulation is done in Network Simulator (NS-2).

Duration: 1 Year

Professional Competencies :

Ability to work without supervision

Excellent communication skills in written and verbal both

Initiative

Ability to multitask

Good at problem solving

Customer service

Highly self-motivated, hardworking and eager to learn new things

Strong motivational and leadership skills

Ability to make people understand the concept in an easier way, love to teach

Extra Curricular :

Participated in Inter college poem writing competition, singing competition in SIES College, Nerul.

Participated in Mr. and Miss Fresher competition in my First year Of B.E. and won 2nd Place.

Work as a Core Volunteer for the world’s largest NGO “The Art of Living” since 2012 for the welfare of the society.

Won in swimming competition in School time

Contact this candidate