Customer Service Microsoft Office

Juan Medina

Cellular: 956-***-**** *** S. Whalen Rd. Donna, TX 78516 ***************@*****.***

Career Objective A position with a company that will enhance and enrich my current skill set in Electrical Engineering and continue my development in professional setting with an emphases in Electrical, Instrumentation and Control System Engineering.

Summary of Qualifications

Project Management.

Natural leadership with superior team building and conflict management skills used to develop and execute projects while in teams or while working around production schedules. Able to multitask and manage multiple projects while staying on schedule for project completion. Highly organized with strong communication and project development skills used for project identification, scope development, labor and materials appropriations & cost monitoring.

Problem Solving

Quick learner with excellent comprehension. Excels in scientific approaches Circuit analysis techniques such as Nodal, Mesh, Superposition, Thevenin, Norton. Transistor analysis of BJT, MOSFET and JFET. Coding of Logic controllers and digital systems Mathematics knowledge base of algebra, trigonometry, linear algebra, calculus, differential calculus, electro magnetics and physics systems

Equipment Testing/Tune-Up Multimeters Function Generators Oscilloscopes Curve Tracer Logic Analyzer Power Supplies Geiger Counters ESD checks

Language and Software English, Spanish, VHDL, Allen Bradley ControLogix 5000, PSpice, Matlab and Simulink, Labview, Mathematica, Microsoft Office, Adobe products

Employment History

March 2015 – Present BBVA Compass Atento Call Center

Working for BBVA Compass has provided me with a new found respect for financial institutions. There are many departments and much to learn. Originally hired as a Customer Service Representative, I have been cross trained in Loans as well as Bank Cards. The sheer amount of worldly knowledge that I have been previewed to has allowed me to change my financial future for the better. Being able to plan accordingly and budgeting has shown me discipline that I greatly needed. Every day I learn something different. This opportunity has many advantages and I take every interaction as a potential for growth. Fall 2004 - 2014 UTPA Senior Physics Laboratory Instructor University of Texas Edinburg, TX

As the Senior UTPA physics lab instructor my priorities include: Laboratories

Over the years I have instructed over 15,000 students ranging from a variety of disciplines. To some, I provide fundamental physics and chemistry concepts aimed primarily to introduce said subjects. To others, I bestow in-depth discussions and more focused intermediate physics. I also am one of the few that can instruct the calculus based physics which provides rigorous mathematical calculations and advanced topics.

Training

For the past three years I have been in charge of training future laboratory instructors. I get to work with students who started just like me and I get to introduce them into the topics that they will be teaching. Essentially, I get to mold them from lab apprentices to pristine laboratory machines! I especially like this part of the job because I have learned how to lead a team of skilled and knowledgeable people into the lab rooms with confidence. I often tell them that if they are not confident walking in that lab room I haven’t done my job.

Tutoring

This could actually go into a category on its own. For over a decade I have tutored many students in physics, math, engineering and general computer knowledge. I’ll often get anywhere from three to seven students a week inquiring about homework, quizzes, and exams. July 2014 – Dec 2014 ECISD Technology Intern Austin Elementary Edinburg, TX As the ECISD contact for Technology in Austin Elementary, I control and maintain the network. Any issues with PCs, desktops, or technology in general gets work ordered to me and I resolve them. Although I have only been employed for a short time, I have already learned many things including setting up networks, placing computers on domains, checking internet logs, troubleshooting BIOS errors, etc…

February 2014 – Present STP Team Member South Texas Promotions Edinburg, TX This opportunity was a complete life-changing experience. I was honored to work with many talented promoting experts that taught me successful working habits. I learned how to create impulse through fast-paced interactions. I also was able to maintain consistency through rapidly changing variables in and around our environment. I succeeded in learning and implementing strong leadership skills essential to this very fast workplace. I was also trained in program management; how to select your team and how to succeed with it.

April 2013 - Dec 2013 Engineering Test Technician IC-Detect Analytical Services Edinburg, TX

As a Engineering Test Technician I developed, assembled, calibrated and troubleshot circuits to test the authenticity of electrical components and IC's as per datasheet specifications using bench top equipment.

Education Bachelors of Science in Physics, Minor: Mathematics December 2008, University of Texas Pan American, Edinburg, Tx.

Research

Thermal and Organic Conductors

Lab preparation, determining mechanical properties of conductors and clean-up. Not very glamourous but a terrific kick starter in lab etiquette and safety. I learned how conductors work, how to handle liquid nitrogen, and basic grunt work in the lab. I wasn’t included in the publication but just being around such great minds was awesome enough.

14T Magnet Tech

Efficiency, cooling off, modifying, and repairing this beast of a magnet was truly inspiring. I was under the guidance of one, Dr. Jeremy Qualls, and this guy took me for a joyride in theoretical magnetism. Not only did I get to learn technical aspects for magnets this size but I also was responsible for taking care of it! My previous experience with liquid nitrogen served me well here but I also had to cool it off with liquid helium; fantastic thing happen when magnets are super-cooled. Dr. Qualls inspired me to think outside of the traditional cubic lattice structure and develop the kind of study skills required to be a success in school and in life.

Aquatic Toxicity

Title sounds cool, research was better. Working with Professor Hannan, we experimentally verified toxins found in fish around the Rio Grande Valley. I would go out and fish up some prime samples, even bought a few, take them back to the lab and chop them up. Freeze dry and grind up the leftovers so only a bit of what looked like fishy dust remained. We then go put them into a reactor so we could actually see the spikes in various elements once the analysis came back. I had to wear dosimeters and also used Geiger counters to help keep myself out of higher pockets of radiation. A lot more theory was in this research and it helped me with my differential equations class. Based off of my preliminary work, Dr. Hannan went on nabbed himself a publication based of this research.

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