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Substance Abuse Customer Service

Location:
Wappapello, MO
Posted:
September 11, 2015

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Resume:

Samantha Faulkner

HC* Box **** Wappapello, MO ***66 573-***-**** acrnjk@r.postjobfree.com

Objective To obtain employment as a Substance Abuse Counselor

Experience Social Services Assistant

4/19/2015 – Current; Department of Labor, Job Corps (Mingo) Puxico, MO

7/28/2014 – 4/18/2015 Concord Professional Services; (Mingo Job Corps) Puxico, MO

Provide a full range of advice and counsel on positive social skills or educational and career, development goals to Job Corps students.

Assist individual students in developing a personal career development plan and help to use it in developing a career.

Work with staff members to provide personalized learning opportunities that emphasize employability skills.

Maintain an individual records for each student that contains basic identifying information, emergency contacts and other required information.

Counsel students daily on how they are progressing

Maintain dorm log book

Work in CIS, entering pass request, putting students on pass and bringing them back onto center, bed rosters, duty rosters, MAC,

Follow all standard operating procedures

Contributing to team effort by accomplishing related results as needed

Teaching/Mentoring of social skills for work and personal relationships

Associate Substance Abuse Counselor, Health & Safety Coordinator

6/2013 – 7/2014, Family Counseling Center; Cape Girardeau, MO

Assist/mentor clients in daily activities

Communicate with co-workers through written and/or oral reports

Counseled individual and group therapy sessions

Maintained clients substance abuse assessment forms and updated when needed

Organized treatment plans, progress notes, client referrals, service coordination and all related documentation.

Teach drug education classes to clients, their families and the community, relapse prevention skills and relapse warning signs

Offer encouragement and support to recovering individuals

Counseled clients to build stronger personal relationships with family and friends

Counseled clients in a crisis situation with stabilization

Billed required documentation within 72 hour rule

Followed all standard operating procedures

Maintained all training hours needed

Inspect facility for any safety issues

Maintained all safety reports, inspection papers needed for the facility

Conducted all safety drills to maintain safety of clients and staff

Contributing to team effort by accomplishing related results as needed

Accomplishments

Accuring a RASAC II Credential

Completing a OSHA regulation class

Treatment Technician

4/2012 - 2/2013, Family Counseling Center, West Plains, MO

Organized and conducted educational classes on drug and alcohol prevention

Conducted medication pass for clients

Kept an accurate count on all clients medications

Prepared and cooked clients meals daily

Transported clients to and from doctor appointments in a 16 passenger van

Supervised and assisted clients with healthier living habits

Assist clients in daily activities

Communicate with written and/or oral reports

Offered support during a crisis situation

General office work (i.e. Computer work, answer phones, fax, filing)

Contributing to team effort by accomplishing related results as needed

Accomplishments

Obtained a class E license

Obtained Medication Technician License

Obtained a Food Handlers Safety Inspection Certificate

Security Officer

5/2010 - 5/2012 Securitas Security Inc, Tampa, FL and Cabool, MO

Patrol premises and buildings to maintain safety and security of facilities

Authorize entrance or departure of guest, employees, and clients

Write reports of daily activities

Preserve order and protect property

Answer phones

Computer skills (ei Microsoft word, works, excel, program for company)

Communicated with co-workers and guest

Maintain organization’s stability and reputation by complying with legal requirements

Contribute to team effort by accomplishing related results as needed

Office Manager/ Co-Owner

9/2010 - 7/2012 We Fit It, Cabool, MO

Provided excellent customer service

Answering phones with professional courtesy and respect for others, Fax

Computer skills (i.e. Microsoft Word, excel, outlook, power point, email, QuickBooks)

Ordered building materials for any scheduled jobs

Schedule appointments

Kept up to date banking and accounting information

Kept up to date information on customers that were relevant to their order

Wrote proposal and legal contracts for all customers

Requested any building permits needed for a project

Education Drury University

8/2011 – Current 96 credited hours

Currently earned an Associate’s Degree in Criminal Justice

Working towards a Bachelor’s Degree in Psychology, Criminal Justice, & Sociology

GED Thomas Adult Education 8/2005

Saint Petersburg, FL

Certifications Recognized Associate Substance Abuse Counselor II (RASAC II)

10-9-2013 –

12-15-2014

References

Mingo Job Corps

Carolyn Marshall

4253 Missouri T

Puxico, MO

Work - 573-***-****

Family Counseling Center

Dana Branson – Assistant Director

20 South Sprigg

Cape Girardeau, MO

Work – 573-***-****

Family Counseling Center

Connie Long – Treatment Technician Supervisor

1015 Lanton Road

West Plains, MO

Work - 417-***-****

Missouri Department of Corrections

Donna Adams

South Central Correctional Center

255 Highway 32

Licking MO

Work 573-***-****

Cell – 573-***-****

Any training certification can be obtained upon request



Contact this candidate