SUMMARY STATEMENT
With twenty years experience in software business analysis, quality assurance and application support, I have completed business requirements for new, legacy and web applications. I have created test plans, for various platforms, databases and software applications and assisted users with software problem resolution.
EXPERIENCE
Wells Fargo Capital Finance, Santa Monica, CA May 2014 – September 2015
Consultant, QA Analyst III
Manual testing of .Net Financial Applications using Agile methodology for both upgrades to the current system and new application development.
Create Test Checklists from user guides, test scripts and documentation received from Product Owners regarding all financial applications for a large data center upgrade and relocation.
Manual smoke, regression and acceptance testing of all WFCF apps for both the Lab and the Data Center.
Bank Of America, Simi Valley, CA July 2013 – February 2014
Consultant, QA Analyst
Manual User Acceptance and Regression Testing in HPQC of CFPB upgrades to Home Loan Statements with data sheets against the functional specifications, from PDF’s provided by the vendor.
Defect creation, tracking, testing and closure in HPQC.
Create, update and add conditions to test scripts in Excel spread sheets exported / imported to HPQC.
Obagi Pharmaceutical, Long Beach, CA January 2013 – March 2013
Consultant, Business Systems Analyst – Test Script Writer
Created functional test scripts in Excel from Wireframes provided by the vendor.
Created test scenarios from the scripts and stored them in Excel workbooks on SharePoint.
Searched for defects in the wireframes and reported them to the client.
Superior Court of California, County of Los Angeles May 2002 – June 2012
Business Systems Analyst II
Researched and documented user requirements for application modifications/enhancements and upgrades for Court Juvenile Applications: JAI (Juvenile Automated Index –Mainframe), JMOM (Juvenile Minute Order Manager – VisualBasic Script/Oracle) or JADE (Juvenile Automated Dependency Enhancement – Power Builder/Oracle).
Reviewed the requirements, created test plans, tested, reported and logged defects, and provided results to management for modifications or enhancements.
Worked in conjunction with LA County Developers to ensure test enviroment(s) and data were conducive for testing, ensured downloads and uploads were completed and re-tested all defect repairs.
Assisted in creating the JAI Administrative Handbook and created Defect Report Forms and Defect Logs for JAI, JMOM and JADE applications.Researched and completed consolidation of cases, deleted arrest records, and updated or corrected various data tables. Processed JAI & JADE ACF2 requests and set up court users in JAI.
Spherion Technology, West Los Angeles, CA August 2000 – January 2001
Sr. Consultant, Software Quality Management
Performed Web based testing for new applications as well as full site regression.
Manually tested ‘new lines of business’ on an NT/SQL platfrom with a hybrid of ASP and Broad Vision JSP languages.
Edited new dossier content. Reported, logged and re-tested defects.
Developed software testing process, documentation and assisted with implementation.
Viking Office Products/ Office Depot, Torrance, CA May 1987 – August 2000
Project Leader II, Systems Quality
Hired, mentored and completed yearly reviews for five QA Analysts.
Lead the Software QA team in black box, usability, and through put testing of data from internet servers integrated into legacy front end.
Tested for deployment of international sites including: UK, US, Germany, Holland, Italy and Japan. Developed test plans, scripts, tracked defects and created reports.
Tested Viking legacy ‘Order Processing’ and ‘Order Analysis’ systems for Y2K compliance of domestic, European systems and Australian General Sales Tax upgrades. This testing mimed the daily operations of Viking Systems in development and test environments that included an AS400 with complete copies of files.
Tested and developed test cases and followed scripts. Entered data, ran nightly jobs and operations. Reported defects, tracked and re-tested. Completed summary logs and reports.
Project Leader I, Order Processing / Application Support
Lead a team of four Application Support Specialists in requirements, black box and usability testing of all upgrades and modifications of the Viking Legacy Order Processing, Order Anslysis, and Financial systems.
Provided Helpdesk with second stage development support for all in house applications.
Magic Support Specalist
Conducted user and stakeholder meetings to document work flow, processes, define business rules and requirements for a new Order Processing system.
Created a statement of work and documentation that included the functional requirements a for new Order Processing system.
Requirement, blackbox, usability, load and efficiency testing of a new client–server (Power Builder / Sybase via RS600 to AS/400) Order Processing system for domestic deployment.
Requirements gathering, gap analysis and test plan development including scope, test cases, scenarios, defect reporting and tracking methods.
SOFTWARE, HARDWARE AND DATABASE EXPERIENCE
Dot.Net, Client Server, Web, and Mainframe, AS/400, Sybase, Oracle and SQL server with Visual Basic, VB Script, HTML, ASP, Broad Vision JSP, PowerBuilder and RPG.
Proficient: M/S Office 2010 including Word, Excel, SharePoint, PowerPoint and Project
Mercury Test Director /HP Quality Center
EDUCATION
Cerritos Community College
AS/400 Operator HTML programming