Remote Subrogation Specialist

Kimberly L Ruble

*** * ******** ****** ******, OH 43055 740-***-**** ********@*****.***

Objective:

To work in a positive environment that offers challenging assignments that draw upon cores skills and will encourage the opportunity to broaden my capabilities, while accepting additional responsibilities. General skills:

● Accomplished in handling multiple assignments, prioritizing tasks and resources to meet deadlines, ensuring high quality results.

● Capable of negotiating among multiple parties to achieve optimum results.

● Self motivated, goal oriented, able to work the details with focus and determination.

● A proven individual contributor and team player, with leadership experience.

● Ability to recognize problems and address them with creative win win solutions. Areas of Expertise:

● Creating reports to ensure all data for the department are accurate and correct.

● Trained in reporting analysis such as for team pending, invoices, proceeds and over the limit charges.

● Trained in assignment of files, closing files, posting all funds received in claims.

● Training of new employees effectively.

● Trained in company applications such as Auto Pilot, Innovations and Guidewire. Internet, email and phone systems.

● Trained in supervisor experience to ensure company deadlines are met and ensuring employees follow company guidelines.

● Trained in PC applications such as Microsoft Word, Excel, Access, Client Tools and Quick Books order entry.

● Trained in Macintosh applications related to graphic publishing such as Adobe Illustrator, Quark Express, Photoshop and Freehand.

Work Experience:

Safe Auto Insurance Company Columbus, OH 2006 current Subrogation Processor

Work directly with customers, insurers, attorneys and claimant drivers to provide excellent customer service and timely recovery on subrogation files. Able to determine fault and negotiate liability between third party insurers and uninsured drivers. Negotiating with claimant carriers to ensure a win win solution for the benefit of the company. Work assigned files and mail efficiently. Able to multi task and prioritize to maintain efficient work flow. Able to determine when to file suit as needed. Able to determine on each individual file as to how to pursue the subrogation demand on an individual basis. Ensure all guidelines are met for state by state laws. Issue payments to the insured for reimbursement and for claimant carrier subrogation demands. Training of new employees in the unit and able to help current team employees with determining how to move forward with difficult files. Created all reports for the salvage team and subrogation unit. Trouble shoot problems with reports as needed. Salvage Clerk

Assignment of all files, maintained assignment of files, closings, invoicing, proceeds, over the limit charges via salvage reports. Created all salvage reports for analysis of unit. Posting of all funds received in the claims department. Worked salvage files for employees that were out of the office. Worked a small pending while maintaining clerk duties. Knowledge of state by state basis of legal paperwork. Preston Hill Hebron, OH 2005 2006

Parts Dept. Mgr./Customer Service Rep

Effectively working with customers and manufacturers insuring that orders are filled in a timely manner. Preparing orders for order entry. Making sure all information is met to make sure process of orders are complete. Creating reports via Quickbooks to track orders to send to customers to keep them informed of their ship dates. Creating reports for manufacturers to ensure that the orders are being met and shipped. Worked directly with accounting dept. in preparation of orders for invoicing, making sure factories and customers have the correct charges/payments. Ordering and control of inventory for all parts that are in stock. Shipping of parts orders international and statewide. Label Graphix Hebron, OH 1987 2005

Mac Operator/Customer Service Representative

Working intensely with customers to create film work that is required outside the company. Scheduled orders with customer and made sure shipments were met on a deadline. Worked with art supplied customers and provided proofing to customers and film work to pre press. Ordering of all supplies for the department. Filing films and type setting documents.

Supervisor of Label Jet Department

Ensured all positions for 3 shifts were covered via full time and temporary employees. Worked with accounting department to ensure employee hours were correct via figuring time cards and tracking of worked hours for temporary employees. Ensured employees were following company guidelines. Ensured employees maintained their quota to ensure the department was exceeding the standards of the company. Trouble shooting of equipment when it was not running efficiently for each shift. Education and training:

New Albany H.S.

Graduate

Comp USA

General Course for Access Application

Columbus State

Courses on various software tools associated with the Graphics Printing Industry. Additionally, through industry tradeshow and vendor specific courses, continued education focused on overall operation and maintenance of specific pre press equipment.

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