Customer Service Rep

Ashley Wynter

*** * ****** **. ********, IA ***** 319-***-**** *********@*****.***

Education:

St. Louis Job Corps/St. Louis Community College Sept. 2011-Apr. 2012

Culinary Arts

Mississippi State University August 18, 2008-2010

Political Science

McAdams High School June 2008

High School Diploma

Experience:

Omega Cabinets (February 2015- April 2015)

Shelf Puller

-Pulled shelves appropriate for each cabinet

-Cut shelves and down sized

-Replaced carts of shelves throughout the day.

Harmony House (July 2014-February 2015)

-Assisted residents considered mentally ill

-Woke up and assisted residents with showers/daily personal cares

-Assisted and included residents in preparing breakfast, lunch, and dinner.

-Performed one on one daily activities including taking residents to and from "prevoc" (their work for those able), cleaned room and assist with daily chores, games and activities throughout the day

-Responsible for cleaning all equipment, stocking necessities, checking and changing residents attends, and assisting residents to sleep after snacks.

Convergys Work at Home (November 2013-February 2014)

Customer Service Rep

-Assisted customers in troubleshooting their cable boxes

-Answered any billing questions, and to schedule technicians or order equipment if necessary

SITEL (January 2013-October 2013)

-Customer Service rep

-Troubleshooted DIRECTV receivers

-Scheduled technicians, and ordered equipment

-Made sales on any available account

HGS (May 2012-December 2012)

-Offered customers in certain states a Lifeline discount based upon household income

- The discount was applied to certain customers in states that offered a discount on their home phone through ATT

Comfort Care Inc. (February 6, 2011- August 2011)

Home Health Aide

- Meal prep, bathing, and small cleaning and laundry.

Apac Customer Service (April 7,2010- February 2011)

-Retained ATT clients by offering discounts, lower price plans, add/remove features or bill reduction.

Subway (August 27,2007- July 2008)

-Making schedules, opening and closing shop. Inventory and run morning/ night shifts.

McDonald’s (December 2005- June 2007_

-Ran morning/night shift. Opened/ closed store, inventory, and count down drawers.

Skills:

Typing (80 wpm)

Communication

Customer Service

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