Jamile Chapman

**** ***** ***** *** *********, NC 28213

Phone: 864-***-****

Email: acrneh@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Treatment Coach Alexander Youth Network, Charlotte, NC

**/** to 9/14 Provide case management to clients that display emotional and behavioral problems

Maintain excellent customer service to meet family and agency needs

Prepare case notes, progress reports, and detailed documentation of client and agency information

Review billing or documentation for service providers

Maintain and complete records and reports in accordance with corporate and regulatory standards

Provide emergency coverage and respond to inquiries and crisis situations

Children’s Service Coordinator SC Department of Social Services Intensive Foster Care and Clinical Services, Rock Hill, SC

11/08 to 10/10 Provide intense case management and assess safety and well-being of clients

Prepare case notes, progress reports, and detailed documentation of client and agency information

Plan and coordinate information with clients and team members to meet services needed, priority, and timeliness standards

Maintain and expand knowledge to meet the standards of job function, services, and implementation of best practices

Child Protective Services South Carolina Department of Social Services, Greenville, SC

Certified Human Services Specialist II Provide treatment, case management, and follow up services to families and children where abuse

4/07 to 8/08 and/or neglect has been indicated based on identified needs of the family

Ensure monthly contacts with parents and children are accomplished

Advocate on behalf of clients to ensure appropriate, timely and consistent services

Manage an assigned caseload by maintaining case files and responding to correspondence

Maintain agency paperwork as required and prepare cases for court as necessary

Develop and assess resources within the community to assist the client and family members to become self-sufficient and the family to remain intact

Claims Specialist Blue Cross Blue Shield of SC, Greenville, SC

10/03 to 3/07 Process claims, adjustments, telephone and written inquiries for all accounts and charges

Provide feedback and assistance to management regarding account situations

Comply with all corporate and departmental productivity, quality, timeliness standards, and reports

Interact with marketing, claims, nursing, customer service and accounting staff to ensure smooth

transactions and acquisitions of accounts

Assist Supervisor with job training of new employees and cross training of co-workers

Coder/ Keyer Adjudicate health claims in accordance with contract regulations, policies and guidelines

12/02 to 10/03 while maintaining department standards for quality and production

Accurately use medical review forms and correct filing errors by system edits in a prompt manner

Assistant Director The Sunshine House, Greenville, SC

08/99 to 11/02 Assist Director in daily supervision of center

Personnel Management

Inventory control

Bookkeeping

Plan and implement year round curriculum

Teacher Designed and delivered a challenged curriculum

05/97 to 08/99 Conducted meetings with parents to inform on student progress

Preserved and upheld the Center’s mission to provide exceptional child care and education quality

Developed age-appropriate games, activities, and crafts for children at all grade levels

EDUCATION

Bachelor of Science in Criminal Justice University of South Carolina Spartanburg, Spartanburg, SC

May 2002

REFERENCES AVAILABLE UPON REQUEST

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