Manager Sales

JENIFER MACHUCA

**** * ******** **, *** **, Stockton, CA 95207 • **************@*****.*** • 209-***-****

Pharmacy Technician

HOSPITALS ~ RETAIL PHARMACIES ~ COMPOUNDING LABORATORIES

Reliable, detail-oriented pharmacological support specialist who proficiently executes prescription filling, intravenous preparations, compounding, HIPAA compliance and infection control procedures. Trained in drug classification and safety and has significant knowledge of medical terminology.

Demonstrated 14-year successful record in retail management: sales and promotions, customer relations, positive interpersonal exchange, team-building, staff training and development, buying trends analysis, loss prevention, merchandising, point-of-sale transactions and cost reduction.

Core Competencies

Medicine Compounding

Prescription Data Entry: 55 WPM

Accurate Labeling/Records

Pharmaceutical Storage

Medical Inventory Control

Rx Cost Estimates/Billing Resolution

Drug Interaction Research

Customer Relationships

Cash Management

EDUCATION & CERTIFICATIONS

Pharmacy Technician Certificate, UNITED EDUCATION INSTITUTE COLLEGE, Stockton, CA

Expected Graduation: November 2015

Licensed/State Board of Pharmacy in California # 150413

PROFESSIONAL EXPERIENCE

October 2001 to February 2015: TOYS R US/BABIES R US, Stockton, CA

Manager (June 2013 to February 2015)

Managed and developed 75+ staff and associates. Strengthened the team by appropriately balancing company financial objectives with both guest satisfaction and associate growth and development.

Communicated with all Regional Store Support Center Departments and store staff to ensure the flow of information throughout the company was consistent and to ensure the team complete tasks accurately and on time.

Maintained a highly efficient profit center. Location earned $ 120,000 in weekly sales, representing a +15% increase in revenue prior to June 2013.

Guided and directed store team on merchandising based on company-wide approach to attract, engage and motivate customers to make purchases.

Coached Assistant Managers and staff on selling skills and followed up with guests on the sales floor to measure effectiveness and ensure guest satisfaction.

Helped create positive intent in a supportive culture to foster partnership behaviors among team associates.

Assistant Manager, TOYS R US (October 2001 to June 2013)

Oversaw all point-of-sale, opening and closing and loss prevention procedures. Maintained a 10% shrink reduction rate over 1 rolling year.

Directed associates to stock and re-stock inventory and reorganize the sales floor after shipment arrivals to meet company SOP guidelines and customer demands.

Participated in recruiting, selecting and the orientation of new associates.

Acted as a temporary Store Manager in the Store Manager’s absence.

Publicly and privately supported management decisions and encouraged the same in the store team.

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