Customer Service Manager

Marta Zayas

**** ******** ****** ***. **

Brooklyn, NY 11207

917-***-****; ********@*****.***

OBJECTIVE AND SUMMARY OF SKILLS

Seeking a position as a cashier or in customer service utilizing extensive experience managing the cash counter, inventory, staff training, and general retail management, while providing excellent customer service. Known to go the extra mile for clients and coworkers. Kind, courteous, and above all, hardworking. Bilingual in Spanish and English.

EXPERIENCE

Manager, Pay-O-Matic Financial Services; Syosset, NY October 2013-June 2015

• Depositing checks to bank

• Recording received transactions

• Managing inventory

• Managing and training staff to provide meticulous customer service

• Opening and closing of the store

Manager, CFSC Check Cashing; Englewood, N.J. October 2009-February 2013

• Depositing checks to bank

• Recording received transactions

• Managing inventory

• Managing and training staff to provide meticulous customer service

• Opening and closing of the store

Manager, Pay-O-Matic Financial Services; Syosset, NY August 2004-September 2009

• Depositing checks to bank

• Recording received transactions

• Managing inventory

• Managing and training staff to provide meticulous customer service

• Opening and closing of the store

Manager, Pret A Manger; New York, NY August 2002-July 2004

• Preparing food

• Working the cashier

• Managing inventory

• Managing and training staff at work stations

EDUCATION

Franklin K. Lane H.S., Queens, NY H.S. Diploma, 1986. SERVICE QUALIFICATIONS

Qualifying Certificate in Food Protection, NYC Health; Date issued: 07/09 #00-02562 REFERENCES

Victor Raso, Pret A Manger; 728-***-****

Additional references can be made available upon request

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