Customer Service Microsoft Office

JOSE ASENCIO

** ******** **., ****** ******, NY *0302

718-***-**** / 347-***-**** *********@*******.***

QUALIFICATIONS PROFILE

To obtain a position where I can use creative, organizational and management skills.

PROFESSIONAL EXPERIENCE

MVP Transportation12/10-Present

ispatcher

Assist drivers to their destination in a safe and timely manner within the five boroughs of

NYC

Solve conflicts that involves vehicular breakdowns and accidents

Communicate with crew in real time regarding any changes to their route

Organize and relay additional jobs that may have been canceled or rescheduled

Make timely & accurate entries/coding in the Adept trip Log

Provide MTA with appropriate information regarding estimated time of arrival

Ensure all vehicles return to base at the end of the route

Extensive customer service

Organize and maintain files

International Christian Center, Staten Island, New York, 2/06-8/08

Media Assistant/Graphic Artist

Prepared & performed PowerPoint presentations

esigned billboards and newspaper ads, C Covers, logos and flyers from conception to

completion

Updated in house website

esigned graphics for TV programs

Produced mass quantities of labels & C covers

Revised and edited weekly bulletin

Administrative Assistant, ICC

Created and performed PowerPoint presentations

Organized special events for various children’s programs

Scheduled appointments and organized meetings

Extensive telephone coverage

Organized and maintained files

Mecho Shade Systems, New York6/04-7/05

ata Order Entry

Entered and tracked data from multiple sources into a variety of computer programs

Prepared and sorted source documents; identified and interpreted data to be entered,

and determined its accuracy

Filed or routed source documents after entry

Responded to inquiries regarding entered data and other clerical tasks as needed

Provided customer service

Organized and maintained files

Bear Stearns & Co. Inc. New York5/91-11/00

Clerical/Status Clerk

Entered securities and traded stocks into computer system

Communicated daily with main office for validations

Updated stockbrokers in main office on current bought

and sold stocks via telephone from the New York Stock Exchange floor

Organized and maintained files, faxes, copies, and telephone coverage

Ordered and maintained supplies

EDUCATION

Education International Group, New York

Graphics Design

TECHNICAL PROFICIENCY

Platform: Window XP, Mac

Skill: Bilingual, Adobe Photoshop, Adobe Illustrator, Adobe QuarXpress, PowerPoint,

Publisher, Art & Design, Unix/Pic, Dot/nook program, Media Shout, Free Hand

Drawings, Excel, Microsoft Office, After Effect

REFERENCE

Available upon request

Contact this candidate