Sales Manager

Ana Rojas

**** ****** ****** #**-******** Heights, IL 60139 - 630-***-**** - acrn4q@r.postjobfree.com

SUMMARY

Accomplished bilingual retail store manager skilled in operational efficiency and building company brand. Dynamic leader with a commitment to excellence accomplished through streamline retail business processes, strategic local marketing and team member advancement. Seeking to further passion for business operations and talent development.

HIGHLIGHTS

Retail operations improvement

Forecasting and planning of sales and labor

Recruitment

Hiring and orientation

EXPERIENCE

12/14 to Present Assistant Store Manager

Mariano’s – Westchester, Illinois

New store perishable set up, merchandising and staffing.

Brand development of company driven initiatives in which further programs were rolled out to Organic Mariano’s locations.

Direct management of 450 team members and 8 department managers in which we train, develop and empower team members.

Identifying sales opportunities and merchandise for the moment to capitalize on return.

Executed sanitation programs to raise the company standards at store level.

Executed merchandising for store level community relation events to help strengthen sales and neighborhood presence.

Leader of the Month January 2015 for Management and Merchandisers.

Founding member of Leadership and Development Program for Management Trainees in which I currently mentor and develop new talent.

Responsible for daily perishable operations, training and proper closing procedures.

06/13 to 12/14 Deli/Food Service Department Manager

Mariano’s – Wheaton, Illinois/Elmhurst, Illinois

Day to day operations for both the Deli and Food Service Department.

Training and development of team members.

Organized and scheduled Demo team for daily marketing and promotion.

Organized weekly sales and marketing meetings.

Worked with Catering Team to market services to local communities and businesses.

Set and achieved weekly and period sales initiatives.

Established new merchandising to maximize service and sales during peak hours of business.

Direct management of 40 team members and 2 bench managers.

06/2010 to 06/2013 Beauty Consultant

Ulta Beauty – Bloomingdale, Illinois

Assist customers through bilingual connections made via Spanish language

Promote company beauty care initiatives

Customer relations in which personal connections were established.

Supervised new associates in training of policy and product knowledge.

Elevated customer experience by creating customized product solutions.

06/2007 – 08-2009 Instructor

Portillo’s – Glendale Heights, Illinois

Planned and provided orientation sessions for incoming team members.

Knowledge in various positions in which multiple new team members were personally trained.

Oversee drive thru service operations working directly with management.

Cash handling during opening and closing procedures.

Education Bachelor of Arts in Spanish 2013

Northern Illinois University, DeKalb, IL

Emphasis: Language and Literature

Leaderships & Accomplishments

Philanthropy Chair, January 2011- November 2011, Alpha Phi Fraternity, Epsilon Delta Chapter

Vice President, November 2011 – November 2012, Alpha Phi Fraternity, Epsilon Delta Chapter

Member of the Semester, November 2012, Alpha Phi Fraternity, Epsilon Delta Chapter

Volunteer, Northern Illinois University, April 2010- Present

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