Customer Service Microsoft Office

Maureen M. Stanton

708-***-****/773-***-**** (cell phone)

**** ****** ***., *** ****, IL 60453

***********@*****.***

Objectives

I would like to work for a company that will utilize my customer service skills, appreciate my communication skills and understand how much I enjoy helping people in general. Education

Apri l 25, 2007 Medical Insurance Bi l l ing and Coding Cert i f icate Everest Col lege 11560 S. Kedzie Ave., Merrionette Park, IL 60803 Experience:

January 2012 – June 15, 2015 Assembly Line Worker Ford Motor Company 12600 S. Torrence Ave., Chicago, IL 60633 Assembling automobiles according to part and department May 2007 - January 2012 Front Desk Coordinator and Cal l Center Operator Arbor Centers for Eyecare 11600 S. Kedzie Ave., Merr ionette Park, IL 60803

May 1997 – Apr i l 2007/Cashier/clerk/facer/inventory management Pass Health Foods 7228 Col lege Dr ive Palos Heights, I l l inois 60463 Checking in patients, verifying insurance, collecting and posting copayments, answering multi-line phones and making/cancelling appointments, preparing schedules, updating patient demographics and insurance information, uploading and posting referrals, checking charts for the following day's appointments, printing out schedules, balancing and batching daily, collecting and posting past due accounts and payments, assisting patients with various forms (i.e. driver's license forms, patient demographic forms), updating insurance cards Skills

Experience in ICD-9 and CPT coding

Knowledge of medical terminology and computerized patient registration systems (i.e. Centricty)

Knowledge of Microsoft Office

Professional demeanor with great attention to detail and patient relations/EMR

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