Pharmacy Technician Customer Service

Helen A. Hammond, CPhT

*** **** ******* ******, ********, MA 02302 508-***-**** Email: acrmwb@r.postjobfree.com

Massachusetts State Licensed Pharmacy Technician

KEY SKILLS

Clinical Skills:

Pharmacy Systems Dosages and Calculations Therapeutic Response to Medication I and II Medical Ethics Safety and Law Compounding

Office Skills:

Certifications:

Microsoft Office Suite (Word, PowerPoint) Data Entry Insurance Verification Filing and Records Management Telephone Reception

MA State Licensed Pharmacy Technician, CPR Certified, Licensed Esthetician

PTCB Certified

PROFESSIONAL EXPERIENCE

Walgreens Pharmacy, Weymouth, MA June 2015-July 2015

Externship

Counting, filling and refilling prescriptions

Answering calls from patients for refills

Stocking inventory and changed NDC numbers on prescription orders and partial refills

New England Animal Medical Center, West Bridgewater, MA April 2006-September 2014

Senior Receptionist

nProvided top-notch customer service, was attentive to client and pet needs

nManaged all patient records, including scheduling appointments for all departments

nFilled and labeled prescriptions

Highland Animal Hospital, Needham, MA April 2004-March 2006

Senior Receptionist

nBooked and confirmed appointments

nManaged patient records, managed office supplies and assisted other departments when needed

CT Corporation, Boston, MA April 1997-April 2004

Senior Customer Specialist

nMaintained client base of attorneys and paralegals

nFiled and obtained documents for LLC’s and LP’s pertaining to mergers and incorporations

nMaintained client accounts i.e.: accounts receivable and product orders

CSC Corporation Boston, MA Aug 1978-April1997

Customer Specialist

Maintained client base of attorneys and paralegals

Filed and obtained documents for LLC’s and LP’s pertaining to mergers and incorporations

Maintained client accounts i.e. accounts receivable and product orders

EDUCATION

Lincoln Technical Institute, Brockton, MA September 2014-July 2015

Pharmacy Technician Program, Dean’s List, GPA: 3.99

Intensive Pharmacy Technician program includes 540 classroom and lab hours focusing collecting, organizing and evaluating information for direct care, medication use review, calculations and dosages.

Quincy Junior College

Associates Degree in Business

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