Customer Service Sales

Qualifications

Skillful and dedicated with extensive experience in the coordination, planning, and support of daily operational and administrative functions, accounts payable and accounts receivable, HR Functions, Payroll, & adhering to DOT regulations.

Have demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.

Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

Proficient in Microsoft Windows XP operating system, (i.e. Word, Excel and PowerPoint, Access), Outlook, Retek, Access, ACT, HireRight, TMW, Paychex, Office XP Professional, Lotus Notes8, AS400, SharePoint, Oracle, SAP, Kronos.

Experience with HTML, Flash, Director, Fireworks, Illustrator, Photoshop, Dream Weaver, JavaScript, Retek, File Maker Pro, Go To Meeting, Auto-Cad. TWIC card if needed.

Skills

Experience with equipment such as copy machine, facsimile, postage machine, multi-line telephone, scanner and other general miscellaneous office equipment

Education

2000 – 2004 Houston Community College Houston, TX

Computer Electronic Publishing Certificate

Real Estate License

Loan Officer License

Experience

2014 Meador Staffing At Pepsico Houston,Tx

Administrative Assistant/Temporary Position

Tracking all drivers DOT Gridlogs putting all driving information into system

Attendance, hours, DOT Violations

Placing orders in LOE/SAP

Handling any customer problems with deliveries

Filling in on Front Desk as needed

Compiling numerous reports for supervisors

2014 ProSource Staffing At Ohmstede LTD La Porte, TX

Administrative Assistant/Front Desk/Temporary Position

Assisted Plant Manager, HR, A/R, A/P, Purchasing, Production

40 Plus phone system

Employment applications

2013 Texas TransEastern Pasadena, TX

Safety/HR Assistant /Temporary Position

Processing of all employment applications, Payroll, Billing

Background checks and employment verifications

Monitoring and updating CDL, DOT Physicals, Hazmat Training in database

Alcohol & controlled substance testing.

Equipment registrations and the preventive maintenance and periodic truck inspection schedules

2011 – 2013 SSI Inc. Houston, TX

Merchandise Assistant/Business Manager

Order and maintain stock

Track sales daily

Bill payments and open new accounts

Train new employees

2009-2011 Dillard’s Pearland, TX

Business Manager

Maintained stock

Tracked daily sales

Opened new accounts and trained new employees

2006 -2008 Traders International Stafford, TX

Office Administrator

Assistant to the President/CEO, Sales, Marketing, Operations and Technology

Customer Service

Resolving clients issues with our web site and web programs

Billing clients

Entering clients into several databases, marketing emails to database

Answering and sending emails to clients, filing, faxing, answering phones

Checking graphics for ads, assist in creating advertising in print and web based

Provide support for web conferencing applications

Provide desktop hardware and software support

Create reports, various documentations and presentations

Organized seminars, conferences and coordinating domestic and overseas travel arrangements

Provided administrative support to various projects in 27 countries

Responsible for purchasing office supplies

Assisted with calls and reports for sales personnel

Trained & hired new employees

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