Leasing Consultant
Resume:
LISSETTE HARMON
Casselberry, FL *****
*************@*****.***
LEASING CONSULTANT
PROFESSIONAL PROFILE
Bi-Lingual (English/Spanish) Leasing Professional with 15+ years of experience. Honest team member with exceptional team building and customer service skills. Knowledgeable in conventional and Low Income Housing Tax Credits (LIHTC) and Tax Credit Compliance. Highly proficient in common leasing software, including Yardi Voyager, One-Site, QuickBooks, AMSI and Rent Roll.
CORE COMPETENCIES
Written and Verbal Communication
Supervisory Experience
Leadership Skills
Detailed-Oriented
PROFESSIONAL EXPERIENCE
Greeted and provided prospective residents with information regarding our tax credit community
Met with approximately 50 prospective tenants weekly to market properties while explaining terms of occupancy and providing information on surrounding areas
Provided customer service to 400+ residents while overseeing work orders, renewals of lease agreements and conflict resolution
Supervised four (4) staff members in the absence of Property Manager
Reduced delinquent rent by 30% for a medium-size Real Estate Agency
Maintained a 40% closing ratio for a 360 unit apartment community
Tracked, logged and submitted weekly trend and occupancy reports to the Property Manager
Coordinated community outreach by marketing surrounding properties to local businesses
Oversaw the processing of all final account statements, allocating property funds timely and efficiently
Managed payroll for four (4) leasing staff employees, facilitating company operations
WORK HISTORY
Leasing Consultant, The Wilson Company, Sanford, FL 2012 - 2014
AAA staffing Leasing Consultant, Orlando, FL 2011 - 2012
Grec Conversions Leasing Manager, Maitland, FL 2005 - 2010
Howell Branch Station Leasing Manager, Winter Park, FL 2000 - 2005
CERTIFICATIONS
Leasing 101, Grace Hill, Sanford, FL 2012
National Apartment Leasing Professionals, AAGO, Maitland, FL 2009
Fair Housing, Grace Hill, Orlando, FL 2005
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