Executive Assistant Office

QUALIFICATION SUMMARY:

Accomplished Executive Assistant offering over 14 yrs. of administrative experience reporting to the CEO and other top executives.

Proficient user of MS Office.

Efficient in office organization and book keeping along with digital cataloging skills and file organization.

Versatile and well organized administrative assistant with deep knowledge of making administrative and procedural decisions, with the aim of running an effective office system.

PROFESSIONAL EXPERIENCE:

Front Desk Manager, ASR HOTEL CORP, Poughkeepsie, NY.

Current

Responsible for providing quality guest service as it pertains to checking in/out of hotel guests.

Initiate courtesy call after check-in to ensure guest is satisfied with accommodations as well as offer any assistance. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day

Review arrivals noting special requests and blocking rooms as necessary for solo as well as group arrivals.

Verifying accurate room status information is maintained and properly communicated.

Resolves guest problems quickly, efficiently, and courteously.

Updating group information. Maintaining, monitoring, and preparing group requirements.

Review and completing credit limit report.

Working within the allocated budget for the front office

Ensuring proper credit card procedures are followed at all times to include credit card imprint and guest signature on registration slip.

Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift.

Initiate Night Audit process in the Property Management system.

Parent as Teacher Assistant, HAGAN ELEMENTARY SCHOOL, Poughkeepsie, NY.

Dec 2011 to March 2012 (Voluntary Position)

Worked as a helper and assistant to second grade teacher with her English class

Went to help out for an hour every week to teach English Language and Arts (ELA) to a select group of students.

Helped the children with reading and writing skills as directed by the teacher.

Also offered help with various school events and class events.

Chaperoned many class events

Executive Assistant to Director R&D, Director Operations & Director Packaging, PepsiCo International India Holdings, Gurgaon.

August 2002 to May 2006

Demonstrated effective problem solving ability and prioritizing tasks and managing them in an orderly manner.

Arranged apex level meetings.

Pre-planned and conducted various events. Co-ordinated a lot of conferences and meetings at the office and at offsite locations as well.

Taking care of all the incoming and outgoing correspondence for all the Directors.

Helped the various department Directors in liaising within their respective teams.

Proficiently provided assistance to the various joint ventures that required preliminary sharing of ideas among both parties.

Co-ordinated various domestic and international events and conferences.

Handled all travel and expense arrangements for the three Directors and their teams.

Provided assistance and handled the business with the hotels, negotiating and maintaining corporate rates and contracts, facilitating all the employees and all visiting international company guests.

Executive Assistant to the Chairman, MOTHERSON SUMI SYSTEMS LTD, Noida India.

August 1997 August 2002

Joined as an Executive Secretary to the Managing Director of the company and within 6 months, was promoted as the Executive Assistant to the Group Chairman.

Took care of all incoming and outgoing correspondence. Handling filing and all other administrative duties of the Chairman Office.

In-depth knowledge of typing correspondences, helped in creating reports and other documents.

Liaised efficiently with all levels of colleagues, clients and other external contacts

Co-ordinated the travel schedules and reservations.

Offered full support and help to various international dignitaries vising our country head office.

Arranging management meetings on behalf of the Chairman’s office and ensuring proper communication was maintained within the various departments.

Fully responsible for compiling and creating the Financial Daily Took care of all incoming and outgoing correspondence.

Executive Secretary to the Chairman, FLEX INDUSTRIES LTD, Noida India.

September 1993 to July 1996

Co-coordinating with the various offices and internal departments including the Branch Offices on behalf of the Chairman.

Independently handing all outgoing and incoming correspondence.

Demonstrated ability to schedule appointments and meetings.

Adept in arranging travel schedules and reservations.

Able to work and converse effectively with all levels of colleagues, clients and other external contacts.

Proficiently handled organization and book keeping.

Maintained and updated the Chairman’s event and scheduling calendar, making appointments as per availability and directions.

Marketing Executive, SUNDAY MAIL – A DALMIA GROUP COMPANY, Noida, India

April 1993 to August 1993.

Shared the full responsibility of the successful launch of the magazine’s inaugural issue.

Collectively handled the various aspects involved in the launch, right from space selling to advertisement material collection, publication and distribution.

Responsibly coordinated many simultaneous projects and delivered results that satisfied the readers and advertisers.

EDUCATIONAL QUALIFICATIONS :

MBA ( Human Resource Management) Symbiosis Pune, India

Bachelor Of Arts (English Honors) University Of Delhi, India

Certified in Secretarial Practice and Office Management Holy Cross VTI, Hazaribagh, India

Certified in MS Office Ist Computers, Noida,India

High School Diploma Kendriya Vidyalaya, Mumbai,

India

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