Management Quality Assurance

JHONATTAN FUERTES

+1-646-***-**** Brooklyn, NY **237 *********.***********@*****.***

Operations & Logistics Professional

Results-oriented professional with more than 12 years experience managing strategic solutions. Proven expertise in combining streamlined budget management with strong operational control to drive business development. Accomplished in planning, tracking and analysis of operations to achieve initiatives. Credited with building leadership talent within organizations to achieve growth and change in culturally diverse work environments. Skilled in collaborating with all members of the organization to achieve business and project objectives. Instrumental in streamlining and improving processes, enhancing productivity and implementing solutions. Possesses DoD Secret Clearance. Technical proficiency in MS Office.

Inspections & Quality Assurance

Continuous Process Improvements

Efficiency Improvements

Productivity Measurements

Change Management

Performance Corrections

Key Achievements

Headed the supervision of 20 personnel and equipment inventory valued at more than $800k.

Achieved successful logistics operations by supervising the safe loading and off loading of cargo for the U.S. Army.

Spearheaded the transportation of soldiers and equipment at all levels of command in U.S. and international operations.

Acknowledged for successful training and leadership of 30 junior personnel in qualifications and safety procedures.

Ensured safety by streamlining safety observer procedures for the proper handling of HAZMAT.

Operations Management Experience

Coordinated LOTS (Logistics Over the Shore) by supervising the loading/off loading of containerized cargo to port.

Oversaw operational aspects of logistics including warehousing, procurement, planning, quality and safety.

Fostered strong control of inventory by performing cycle counts, assisting in reconciliations and cross-referencing.

Increased quality assurance and accuracy by initiating control processes on all materials leaving building.

Collaborated with senior personnel to successfully execute large-project requirements and business activities.

Tracked performance against estimates as well as reported project performance and raw labor analysis.

Management Experience

Directed performance initiatives with monthly reviews, weekly objectives and general day-to-day management of 60 staff.

Mitigated personnel issues including staff levels, training, warehouse safety initiatives and discipline.

Tracked recurring issues to drive resolutions at the root-cause level with continuous improvement.

Trained, motivated and mentored cross-functional teams to ensure resources and abilities drive results.

Oversaw key performance indicators including cost savings, supplier performance and contract management.

Corrected operations for quality sourcing and work with employees to verify improvement initiatives.

Professional Work History

UNITED STATES ARMY, Transportation Officer, New York, USA 2014 – Present

UNITED STATES NAVY, Detainee Operations Specialist, Baghdad, Iraq 2008 – 2009

UNITED STATES NAVY, In-port Security Force, Yokosuka, Japan 2005 – 2008

VERIZON, Bilingual Customer Support Agent, Santo Domingo, Dominican Republic 2003 – 2005

Education

B.S., Homeland & Corporate Security, St. Johns University, Queens Campus, NY (2013)

Training, Transportation Leadership, Army Logistics University, Fort Lee, VA (2015)

Certified, Correctional officer, Federal Service, Department of Labor (2009)

Awards

Navy Achievement Medal and Army Achievement Medal (2009); Good Conduct Medal (2009); Armed Forces Service Medal (2010)

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