Customer Service Manager
Resume:
Jose A. Coriano II
Kissimmee FL 34758
Phone: 203-***-****
Email: *******@*****.***
OBJECTIVE
To obtain a CDL-A truck driving position that will allow me to advance my career with a strong company
SKILLS SUMMARY
Smith System Training + Defensive Driving Certificate
Proficient in map reading, trip planning and log books
Experience driving manual transmission tractor trailers (8-10 Speed Van + Flatbed)
Pre-trip and post trip inspections
Knowledgeable with Federal Motor Carrier Safety Regulations and 49CFR
Forklift Certified
Class A CDL
Speak two languages
PROFESSIONAL EXPERIENCE
Swift Transportation November 2014 – Present
Professional Driver
Follow all DOT regulations for pre-trip and post trip inspections
Maintain Truck
Keep truck and trailer in safe operational standings
Pick up and deliver all freight in timely and safe manner
Maintaining DOT regulated hours.
Verifying and approving all E-Logs
Proper use of the Qual Comm communication system
Western Express August 2014 – October 2014
Professional Driver
Follow all DOT regulations for pre-trip and post trip inspections
Maintain Truck
Keep truck and trailer in safe operational standings
Pick up and deliver all freight in timely and safe manner
Maintaining DOT regulated hours.
Verifying and approving all E-Logs
Proper use of the Qual Comm communication system
Chartwells August 2013 –August 2014
Receiver
Check incoming Deliveries
Break down pallets as needed
Insure all invoicing is correct
Rotate stock as needed
Stock shelves and refrigerators
Maintain food and beverage areas
Big Brothers Big Sisters Donation August 2011-December 2011
Deliver Route Driver
Main Customer contact person
Go through truck checklist to make sure it is in working order
Check All invoices for proper route delivery order
Follow through on all customers request, process all needed paperwork & hand in accordingly, unload truck for the next day
Pick up donations from Donors homes on route
Examine products before taking, making sure they are in reusable condition
Savoy Linen Services July 2010-August 2011
Delivery Driver Route Sales
Main Customer contact person
Go through truck checklist to make sure it is in working order
Load picked items for the days delivery
Check All invoices for proper route delivery order
Maintain route & Customer’s needs, collect all soiled linen, Collect on all C.O.D. Accounts.
Follow through on all customers request, process all needed paperwork & hand in accordingly, unload truck for the next day
Splash Carwash February 2009-July 2010
CSA-Assistant manager
Main Customer contact person
“CSA” Customer Service Adviser, Recommending services to customers as needed
Maintain site, flow of traffic, and detail areas to be as neat as possible
Manage cash, labor, scheduling, deposits, working as a “QCM”
Quality Control Manager, making sure all customers’ needs are fulfilled
Arby’s Restaurant June 2007-January 2009
Food Prep
Thoroughly select fresh products for prep and pre-cooking
Maintain a clean work space
Follow all appropriate guidelines developed by the CT Health Department
Work closely with food preparation equipment
Work closely with cooks and other prep cooks
The Blue Turtle Restaurant August 2005 - June 2007
Food Prep
Thoroughly select fresh products for prep and pre-cooking
Maintain a clean work space
Follow all appropriate guidelines developed by the CT Health Department
Work closely with food preparation equipment
Work closely with cooks and other prep cooks
Crysis Entertainment January 2007-Present
Marketing & Promotion
Customer Service Adviser, Recommending services That Are available
Manage all facets for event preparation and management
Coordinate event(s) by pulling permits, hiring vendors, coordinate venue for effective functionality
Work with owners to design, develop and distribute flyers and distribute them accordingly
Strong Word of Mouth Marketing with full staff of foot distributors
Work independently and closely with owners
Perform other related duties as assigned
Work closely to find relevant sponsors for various events and venues
Events responsible for: Black Rock First Annual Bike & Ride Show, Latin Nights
EDUCATION/PROFESSIONAL TRAINING
New England Tractor Trailer Training School Bridgeport, CT
CDL-A Licensure, Certificate of Completion
Central High School Bridgeport, CT
High School Diploma, Languages English / Spanish
Contact this candidate