Manager Customer Care

OBJECTIVE

To obtain a position in your prestigious organization where I will have the opportunity of working under highly experienced professionals and upgrade my knowledge and skills about the industry.

EDUCATION

® Tertiary: Bachelor of Science in Information Technology 2007-2012

Technological Institute of the Philippines-Manila

® Secondary: Judge Juan Luna High School- Quezon City 2002-2006

® Primary: Tenement Elementary School- Taguig City 1996-2002

PROFFESIONAL EXPERIENCES

Outsource Network Contact Center and Back Office Services Incorporated

(HR Recruitment and Employee Engagement Staff)

April 6, 2015 – September 4, 2015

Pilipinas Teleserv Inc.

(Customer Care Officer)

April 1,2013 – January 25, 2015

E&G Trading

(Secretary)

January 22, 2013 - March 22,2013

Private Label Inc. (Wrangler Philippines)

(MIS Staff)

February 29,2012- March 10, 2012

On the job training

Magnifico_Jeans Inc. (Wrangler Philippines)

October 28.2011 – February 29, 2012

SEMINARS AND TRAININGS

Webpage Design

Technological Institute of the Philippines-Manila

August 13, 2008

Java Programming Language

TIP Manila

November 23, 2009

Adobe Photoshop Cs2

TIP Manila

December 7, 2010

Introduction in PHP

TIP Manila

July 14, 2009

SKILLS AND INTERESTS

Computer Literate (Microsoft Word, PowerPoint, Excel, Computer programming)

Software troubleshooting

Manages to finish the desired project in time

Considers the goal and objective of a certain project, study, job

Handle crisis in a calm and capable manner

Ability to work well under pressure with minimal supervision

Effective and proficient when it comes to handling work predicaments

Creative and resourceful

Keen observer

Accomplishment and commitment oriented with a concern for helping others

Multi-tasking ability

PERSONAL INFORMATION

NICKNAME: Rina

GENDER: Female

BIRTHDATE: October 11, 1990

HEIGHT: 5’2

WEIGHT: 110 lbs.

AGE: 24 years old

CIVIL STATUS: Single

CITIZENSHIP: Filipino

RELIGION: Catholic

MOTHER’S NAME: Erlinda F. Eulogio

OCCUPATION: House wife

FATHER’S NAME: Danilo C. Eulogio

OCCUPATION: Decease

CHARACTER REFERENCES

Ms. Ma.Gracia Corazon E. Sicat- TIP Manila Research Coordinator

Mr. Teodoro Revano Jr. - TIP Manila OJT Program Coordinator

Mr. Wilfred Cruz - Magnifico Jeans Inc. MIS Head

Mr. Ryan Roderick Lim- Magnifico Jeans Inc. MIS Specialist

Ms.Abegail Eslava- Pilipinas Teleserv Inc. Shift Supervisor

Ms. Maria Belen B. Bolinao – Outsource Network and Back Office Services Inc. HR Manager

I certified that the above information’s are true and precise

REYNA F. EULOGIO

Applicant

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