Customer Service Medical
Resume:
Kenneth Snow
Baltimore MD. 21223
Phone; 443-***-****
Work Experience
Medical Support Assistant
Department of Veterans Affairs, Baltimore VA Maryland Healthcare System
August 2005 to December 2012
Duties: Scheduling appointments for patients returning to visit the doctor, verifying demographic and
insurance information to determine the eligibility of the patient for treatment, enrolling and registering
the patients into our healthcare system by the use of the VISTA system, data entry, verifying doctor’s
consults, admitting, and discharging patients, telephone consults with doctors, patient’s funding,
customer service, telephone communication and decedent affairs.
Licensed Barber
Headliners Barber Shop - Baltimore, MD
September 2000 to 2005
Duties included: Haircutting and styling, insuring customer satisfaction, using safety and precautionary
measures when servicing a client and exhibiting the proper disinfection and sanitation techniques at all
times while in the barber shop.
Assistant Manager
CVS Drug Store - Philadelphia, PA
April 1995 to September 2000
Scheduling Employees, merchandising, stocking shelves, ordering items for inventory upkeep,
cashiering, counting currency customer service
Maintenance/Janitorial Worker
Army and Air Force Exchange Services - Fort Dix, NJ
April 1993 to March 1995
Maintenance/Janitorial Services
Cleaning and Floor Care, Care of Restrooms, sweeping, mopping, stripping, waxing and buffing floors.
Nutrition Aide
Deborah Heart and Lung Center - Browns Mills, NJ
September 1991 to April 1993
Deborah Heart and Lung Center, Brown Mills NJ: Food Service
Preparing Meals for patients according to their diet as ordered by their doctor, delivering meals to
patients, retrieving the trays, then cleaning, sanitizing them in preparation for the next meal
Combat Medical Specialist
US Army
July 1985 to September 1991
Honorable Discharge
Patient Care, taking and recording TPR or Vital signs, Intravenous infusion, Intake and Output
measurements, Medical recording, Preparing patients for surgery, admissions and discharges, reading
doctors notes, writing and recording SOAP notes on patients, data entry, traveling to various military
hospitals such as: Keller Army Hospital in West Point New York and Frankfurt Army Medical Center in
Frankfurt Germany.
Education
Avara’s Academy of Hair Design and Technology
March 2013 to October 2013
Certificate of Achievement in Medical Specialist
United States Army Academy of Health & Sciences - Fort Sam Houston, TX
1986 to 1987
Diploma
Overbrook High school - Philadelphia, PA
September 1983 to June 1985
Skills
Licensed Barber in the State of Maryland
Contact this candidate