**** ********** **** ***. ***, Lawrenceville GA **044, Tel. 404-***-****, *********@*****.***
Daliah Ariel Morris
PROFESSIONAL EXPERIENCE
SoBlo Salon, Aventura/Boca, Florida
Front Desk Manager, November 2013- May 2014
Meet and greet customers
Answer phone calls and emails in a timely manner
Book and confirm appointments daily
Organize and distribute marketing materials
Take weekly inventory and place orders
Resolve customer concerns and answer questions
Prepare opening banks and reconcile nightly cash
StoneWater Spa, Fort Lauderdale, Florida
Front Desk Manager, April 2012- November 2013
Meet and greet customers
Answer phone calls and emails
Book appointments, make daily confirmation calls, educate customers on products, and increase retail sales
Guarantee customer satisfaction and comfort
Create weekly schedule for staff as well as give performance feedback
Count inventory on a weekly basis and place orders
Resolve customer and employee concerns, and answer questions
Prepare opening banks and reconcile nightly cash
Boardwalk Bar, Fort Lauderdale, Florida
Hostess and Show Director, January 2009 – June 2013
Meet and greet customers
Promote events via internet social medias
Organize nightly shows, coordinate entertainer lineups, and promote monthly theme parties
Meet admissions quota for special events
Guarantee customer satisfaction.
Uni-K-Wax, Aventura, Florida, New York, New York
Manager, October 2007 – January 2009
Hire, train, and evaluate staff in accordance to company policies and procedures.
Schedule staff to meet salon needs
Take weekly inventory and place purchase orders.
Make daily bank deposit and responsible for cash reconciliation
Create enticing visual displays for retail merchandise and increase retail sales
Address customer concerns and questions
Hair Twist Salon, Aventura, Florida
Assistant Stylist/Stylist, June 2006 – September 2007
Consult with clients
Offer clients quality services such as haircuts, color applications, blowouts, and keratin treatments.
Maintain salon clean and organized
Assist lead stylists
EDUCATION
Miami Int’l University of Art and Design, Miami, Florida
Bachelors of Fine Arts in Fashion Design, 2008
President’s list 2004, Dean’s list 2005, 2006, 2007
Showcased fashion designs in Miami Fashion Week 2005 and 2006
Original Fashion Design, published on cover of Miami Herald News Paper 2005
Learning Institute of Beauty Sciences, New York, New York
Cosmetology Diploma, 2003
First place winner in long Hair design competition- 2002
TECHNICAL SKILLS
Garment construction/Sewing
Knowledge of fashion patterns
Fashion Design/Illustration
Proficient in Makeup application
Fashion styling
LICENSURE
Bachelor’s Degree in Fashion Design-2008
Cosmetology License Florida U.S.A- 2003-present
ADDITIONAL SKILLS
Fluent in English/Spanish language verbal and written.
Knowledge in Microsoft Word, Power Point, Photoshop, Internet social medias
Strong presentational skills
Ability to create action plans and follow through.
Ability to manage staff of up to 15 employees.