Customer Service Sales

DOUGLAS DILL

**** ******* **** • Elfin Forest, CA 92029-4801

www.linkedin.com/pub/doug-dill/2/a84/653

Mobile: 760-***-****

Email: ****.****@***.***

SUMMARY

Product marketing, marketing communications and sales support manager with experience in FDA regulated healthcare IT and medical device industries responsible for strategic and tactical program development and initiatives to drive profitable business line growth and corporate revenue.

Extensive experience with highly complex projects, collaborating and matrix managing cross-functional product marketing and branding programs with engineering development, production, customer service, accounting and sales departments.

Corporate communications expertise including upstream and downstream customer communications via routine collaboration with customers, field sales and executive management.

Created new brands, channels and annual revenue streams while at DR Systems.

Established brands and new revenue generating markets for telecom and software startups; Ensemble Communications and PRAJA.

Recognized for strong team building, leading staff to exceed goals and successfully completed corporate objectives on time and within budget.

PROFESSIONAL EXPERIENCE

DOUBLE D RANCH 2012 – Present

Marketing Consultant

Maximizing a company’s business growth potential through strategic and tactical corporate and product marketing services.

Product marketing; branding, rollouts, event planning, tradeshows, development of online and print product information.

Handling all phases of integrated marketing and internal communications, CRM, email, website content and HTML development, SEM, SEO, social media; PR and advertising.

Expertise in Adobe Suite; Indesign, Photoshop, Illustrator; and Microsoft Office Suite including SharePoint.

DR SYSTEMS, INC. 2003 – 2012

Director of Marketing

Created new sales revenue streams and established new women’s health imaging and SaaS brands for this leading independent provider of enterprise medical imaging and information systems for diagnostic imaging centers and hospitals.

Led all aspects of product marketing, pricing, competitive analysis, branding, and marketing communications department operations.

Launched new eHR™ (electronic health record) and eMix™ (electronic medical information exchange) cloud-based, SaaS lines as separate brands from DR Systems traditional RIS/PACS/CVIS (Radiology Information System/Picture Archive and Communication System/Cardiovascular Information System) enterprise information systems business.

Initiated and managed corporate relations with professional organizations.

Generated brand awareness via placing DR Systems hospital and imaging center customers (Radiologists, CIOs, Directors of Radiology, Directors of Imaging, PACS Administrators, and Radiology Business Managers) at professional organization events, and online/print article placements in industry media.

Spearheaded internal awareness of the importance of KLAS® and MD Buyline customer satisfaction rankings as part of the company’s core marketing identity.

Started company’s annual Users Group Meetings, contributing to significant improvement in hospital and ambulatory clinic customer repeat add-on business.

Architected growth of DR Systems’ web presence and managed social media programs.

Developed DR Systems’ product identity and branding convention for the Unity™ RIS/PACS product family, covering associated product lines such as women’s breast imaging and cardiology imaging.

Initiated and managed corporate relationships with HIE (Healthcare Information Exchange) channels such as IMOM (Image Movement of Montana), IHIE (Indiana Health Information Exchange).

Generated funding via co-marketing partnerships with Microsoft® (Windows® server software), HP® (servers/workstations), EMC® (Storage), VMware® (virtualization), SYBASE® (database), IMO® (decision management/coding), Dell® (monitors), COPIA (fax software), MIM Software™ (visualization), DOME™ (medical monitors).

ENSEMBLE COMMUNICATIONS INC. 1999 - 2002

Senior Marketing Manager

Established Ensemble Communications as a leading-edge, next-generation, broadband fixed-wireless system technology brand.

Planned and implemented international sales and marketing programs that established the company’s leadership in the new broadband wireless access marketplace.

Spearheaded the company’s domestic and international marketing of the newly launched products.

Successfully implemented Ensemble branding and identity marketing in international investor market in preparation of ‘Series C’ funding. Resulted in over subscription in excess of $60 million.

Developed the company’s first branding, ‘Fiberless™’ product and ‘Adaptix™’ technology trademarks.

Authored and produced proposals that successfully acquired first trial network contracts.

Promotional efforts resulted in industry and press recognition that included the UCSD CONNECT Most Innovative New Products Award and Telecommunications magazine’s “Hot Start-up Companies” in 2000.

PRAJA CORPORATION 1998 - 1999

Production Services Supervisor

Rolled out PRAJA's groundbreaking new presence multimedia technology brand.

Resulted in the establishment of first product trials for the company.

Initiated marketing operations and staffing for production of new ‘ActionSnaps™’ Internet sports viewing application.

Authored and produced business plans for pursuing and successfully acquiring private funding.

Implemented ‘road show’ for touring emerging technology show case circuit.

VOLUNTEER WORK

SAN DIEGUITO COMMUNITY PLANNING GROUP 1998 - Present

Vice-Chair, Seat 15

Elected representative of the Elfin Forest unincorporated community, advise and assist the County of San Diego Planning and Development Services staff on matters of planning and land use affecting the San Dieguito River community planning area.

EDUCATION

Bachelor of Fine Arts with areas of concentration in Animation and Graphic Design, California Institute of the Arts, Valencia, CA.

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