Sales Microsoft Office

OBJECTIVE

To obtain a position in marketing that leverages my technical skills, excellent communication, both in English and Spanish, and proven organizational ability. Ideally, I would like to help improve and develop your business with my experience and knowledge in marketing, graphic design, and communications, while having the ability for continued professional career growth.

PROFESSIONAL EXPERIENCE

Marketing Coordinator, ERM, Exton, PA 2004 - Present

Arranged and coordinated conferences, workshops, and seminars both on-site and off-site by helping with material preparations (power point presentations), and on-site registrations;

Researches and gathers site-specific information as needed for conferences and other business meetings;

Responsible for the design, layout, and delivery of marketing materials;

Researched information on existing/prospective clients for use by sales and marketing team;

Keep track of Sales/Opportunities and ROI in Salesforce and run necessary reports;

Set and enforce standards for the company’s publications and (in consultation with writers) for a particular project;

Assist writers in the development of material, particularly its logical order and structure;

Advise writers on the appropriate use of typography, graphics, wording of headings, figure and table captions, page breaks, index and glossary entries;

Reviews of material for technical accuracy;

Prepare, edit, format, and produce proposals, reports, presentations, and Statement of Qualifications (SOQ) for final delivery to client;

Designed “easy to use” ERM report and proposal templates for the Northern Division staff, trained the staff on how to use the new templates;

Worked with in-house web designer to develop informational/registration websites for conferences and workshops and assisted in the distribution of evites/invitations;

Traveled to ERM’s Washington DC office to assist with project work such as: report review, formatting, graphics design for reports, and prepare reports for final deliverable to client;

Provided a power point presentation training session on Adobe 9.0 to staff members;

Provided a power point presentation training session on “Formatting, Editing and Preparation of Long Documents for final deliverable”; and

Translates documentation English to Spanish and Spanish to English when needed.

Bilingual Customer Service Representative, LNP, Exton, PA 2001 - 2003

Served as a front-line representative and Sales Support for the domestic central region and International customer base of over 10k customers;

Provided document translation and acted as Interpreter for our International sales force, customer base, and manufacturing team in Mexico and forwarding agent in Laredo Texas;

Provided inside sales support to 35 sales and marketing outside field representatives;

Provided all aspects of order entry and tracking of customer orders to include credit request, customer return of material coordination, expediting orders, price and delivery quotes, packaging and shipping instructions; and

Worked and communicated with our outside field sales force, manufacturing, technical service, production control, and accounting in order to better serve our customer base.

EDUCATION

Pennsylvania College of Art & Design, Lancaster, PA

Certification in Digital Print and Web Design

HTML/ CSS coding

Dreamweaver

Adobe In-Design

Illustrator

Photoshop

Design Principles in Typography.

InterAmericana University, Fajardo, PR

Bachelor of Arts, Business Administration

MidAtlantic Employer's Association, Valley Forge, PA

Human Resources Certification

Springhouse Computer School, Exton, PA

Computer Applications Training-Microsoft Office 2010 Applications: Word, Power Point; Excel, and Outlook; and Adobe 9.0.

LICENSE

Member of Pennsylvania Notary Association licensed in the State of PA until January 15, 2017.

LANGUAGES

Fluent in Spanish

Fluent in English

COMPUTER SKILLS

Solid computer skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, and Internet

Adobe Creative Suite- Photoshop, Illustrator, In-Design, Dreamweaver

HTML Coding

Typography

AREA OF COMPETENCE

Public Speaking

Report Formatting

Document Translator (English/Spanish)

Marketing Sales Support

Graphics Design

Material Development

Client Communications

Proposal Management

Presentation Preparation

Office Management

REFERENCES

Available upon request

Contact this candidate