Customer Service Management
Resume:
Mia Diane London
**** ****** ** ******* ***** Fl 33133
305-***-**** Email:*********@*****.***
Personal Statements.
I am a competent, and hard-working individual with the proven ability to succeed in any environment. My capacity to learn, and take on challenging workloads with great efficiency makes me an excellent candidate for the position being offered. I am a creative thinker with sensitivity and imagination, and I have a passion for strategic planning and organization. I am a highly energetic skilled communicator who is capable of interacting and positively influencing others. I am seeking a career where I can develop and excel while bringing an enthusiastic attitude to the company I work for and the people with whom I work. References.
Toni Love.
Retail Management.
AZUL Inc.
David Schwadron
President/Owner
Chef David Catering
Shawn Winters
President/Owner
Encore Catering
Encore Catering.
Summer 2012-2015.
● Travel with an elite, Vermont based, catering company where I Directly cater to the artists on tour and prepare their dressing rooms and ryder lists. Artists such as PHISH, FURTHUR, METALLICA, DISCO BISCUITS, EAGLES, BEYONCE, JUSTIN BEIBER, and Jennifer Lopez. Manage FOH dining for artists. Traveling areas included Vermont, Boston, New York, Connecticut and Atlantic City.
Chef David. Catering Event Server
2000/current
● Highly capable server with experience in handling a variety of events for a variety of guests. Special talent on creative implementing.
Plan b Concepts. Marketing Administrator.
2009/2011
● Assisted in providing promotional activities for presentations,
● Diligently and successfully handled all certifications for the company. SBA certification, SBE certification, and WBENC certification.
● Participated in women’s seminars, fundraisers, and networking luncheons.
● Negotiated with multiple vendors for marketing material and promotional items
● Maintained leads and client reference information
● Created client logos and provided the uniforms
● Aided clients with interior business design projects, A ZUL Boutique. Tanya Maria Designs
2010 2013
● Provided exceptional service to high end clientele
● Monitored merchandise. Provided feedback to owner/buyer regarding trends and the need for reorders/change.
● Assisted in promotional sale efforts.
● Assisted with designer photo shoots
● Worked with management on inventory control, ordering, cash control, any and all client service issues.
● store front window design
Sam & Carlie’s Deli. Family owned and operated business. 2007/2009
● Designed family restaurant and catering business with all its furnishings
● Accounted for all bookkeeping and payroll to ensure accuracy in revenue and profit/loss. Arnie & Richie’s Deli. (My HUSBANDS FAMILY OWNED RESTAURANT) 2000/2007
● Part-time Hostess. Cashier. Customer Service Specialty with personal attention to working with our clients on all their catering and holiday needs.
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