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Customer Service Technician

Location:
Raleigh, NC
Posted:
September 11, 2015

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Resume:

Charles Sebastian

*** *. ************ ******, *******, NC 27520 919-***-**** acrm3b@r.postjobfree.com

Objective

Seeking a challenging place of automotive service technician, offering an upward track for earned career development.

Work Experience

MECHANIC WESTGATE IMPORTS JULY 2015- CURRENT

Perform various tasks on work orders including: tire changes, oil changes, timing belts, spark plugs, suspension work, alignments, small electrical diagnosis work, diagnose suspension problems, diagnose noises, use scan tools to retrieve diagnostics troubled codes, housekeeping: sweeping, mopping, keeping bay area clean, and stack used tires

CUSTOMER SERVICE GUARANTEED SUPPLY APRIL 2015- JULY 2015

Stocked, systematized and upheld inventory, performed housekeeping: swept the warehouse and kept the yard in a presentable manner, operate forklifts to move heavy items, helped customers to locate and load needed materials, and unloaded inventory truck twice a week.

RETAIL BUYER WISE RECYCLING NOVEMBER 2012 - FEBRUARY 2015

Identify, grade, separate, and process scrap materials: various metals, plastics, equipment and components. Daily work tasks include active inventory tracking, material handling, computer use, forklift operation, work area housekeeping, limited equipment maintenance and adherence to safety, purchasing, and other required procedures. Also tasked to open and close the facility, handle cash transactions, disassemble equipment and operate processing machinery. Effectively communicate with a wide variety of customers and team members, including daily use of my Spanish language skills.

TIRE & ALIGNMENT TECHNICIAN JUST TIRES AUGUST 2012 - NOVEMBER 2012

Inspected, replaced, balanced, and repaired vehicle tires. Operated various equipment daily, including alignment machines and related software. Assisted with inventory management.

GENERAL FRAMER FAMILY OWNED FRAMING CONSTRUCTION APRIL 2011 - AUGUST 2012

Performed general carpentry and constructions site labor, including wood residential framing, housekeeping and site materials management. Work tasks required safe operation of hand and power tools.

GENERAL TECHNICIAN DODGE CHRYSLER DEALERSHIP NOVEMBER 2010 - APRIL 2011

Performed basic automotive maintenance and function testing, including oil change, tire rotation and assigned parts inspections.

TIRE & ALIGNMENT TECHNICIAN JUST TIRES DECEMBER 2008 - NOVEMBER 2010

Inspected, replaced, balanced, and repaired vehicle tires. Operated various equipment daily, including alignment machines and related software. Assisted with inventory management.

GENERAL FRAMER FAMLIY OWNED FRAMING CONSTRUCTION APRIL 2005 - DECEMBER 2008

Performed general carpentry and constructions site labor, including wood residential framing, housekeeping and site materials management. Work tasks required safe operation of hand and power tools.

SALES ASSOCIATE AUTOZONE NOVEMBER 2004 - APRIL 2005

Provided counter sales assistance, including product selection, component testing, and limited parts installations. Tracked inventory, operated test equipment, performed housekeeping tasks and interacted effectively with customers and coworkers.

Skills & Abilities

Strong and efficient work ethic, basic carpentry skills, strong mechanical aptitude, familiar with safe forklift operation and the use of power and hand tools, bilingual (Spanish), limited computer skills.

Education

SAFETY INSPECTION CERTIFICATION WAKE TECHNICAL CC RALEIGH, NC AUGUST 2015

AUTOMOTIVE TECHNOLOGIES WAKE TECHNICAL CC RALEIGH, NC AUGUST 2007 - DECEMBER 2008

Basic, hands on engine, drive train and electrical system diagnostic and repair training using basic hand tools and test equipment. Other coursework included math and physics.

CARPENTRY & CONSTRUCTION CLAYTON HS JANUARY 2005 - MAY 2005

Basic, hands on carpentry techniques and practical applications, including proper use of hand and power tools to complete small construction projects.



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